Front Office Assistant

Job Overview

Join Cheran Engineering as a Front Office Assistant to manage communications and customer interactions at our Malumichampatti, Coimbatore location.

Key Responsibilities

• Handle incoming and outgoing customer phone calls.
• Follow up on business leads obtained from IndiaMart and JustDial platforms.
• Explain features and details of products including Paper Plate Machine, Areca Leaf Plate Machine, and Dona Cup Machine.
• Provide quotations and share basic product information with clients.
• Attend to walk-in customers and oversee front office operations.
• Support the sales team in various customer-related activities.
• Maintain regular follow-ups on orders and nurture customer relationships.

Required Skills and Qualifications

• Effective communication skills in Tamil and basic English.
• Experience in telesales or customer service is preferred, though freshers are welcome to apply.
• Fundamental computer proficiency and telephone handling capabilities.
• Preference for candidates based in Coimbatore.

Additional Information

• Both male and female candidates can apply.
• Salary is negotiable and depends on the candidate's experience.
• Immediate joining is preferred.
• Location: Malumichampatti, Coimbatore.
• Contact phone: 8971285264.
• Email for applications: [email protected].