Forward Deployed Engineer II
Hyderabad, Telangana, India · Full Time
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- Experience
- 2–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 часа назад
- Work mode
- In office
- Education
- B.Tech
- Eligibility
- Candidates holding a Bachelor of Arts in any specialization or B.Tech/B.E. in any discipline are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Company Overview
HighRadius Technologies Pvt Ltd delivers an integrated Agentic AI platform tailored for the Office of the CFO. Their solution covers over 180 automated agents managing comprehensive processes such as Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury functions. This platform ensures significant improvements in operational KPIs by linking them directly to specific agents. Clients, including industry leaders like 3M, Unilever, Bristol-Myers Squibb, Red Bull, and Lufthansa, benefit from a streamlined 3-6 month go-live timeframe, driving substantial value. The company enjoys recognition as a market leader by authorities such as Gartner, IDC, and Forrester.
Role Summary
The Forward Deployed Engineer II acts as the primary consultant for deploying HighRadius Cloud products to large enterprises worldwide, particularly Fortune 2000 firms. This role demands ownership of product implementations and managing change requests post go-live, ensuring high-quality delivery, substantial value addition, and excellent client satisfaction within set schedules. Serving as the main liaison during post-deployment change management, the incumbent requires exceptional communication, organizational skills, and an analytical mindset.
Core Responsibilities
- Lead full-cycle implementation of HighRadius Cloud products at client locations globally.
- Create and execute SQL scripts for efficient data extraction and system configuration.
- Manage change request executions spanning requirement gathering, solution design, configuration, system testing, cutover, go-live, and hyper-care phases.
- Develop strong client relationships and conduct user acceptance testing alongside shadow sessions to facilitate seamless client adoption.
- Collaborate closely with Product Management, Engineering, Technical, and QA teams to ensure deployment meets agreed key performance indicators.
- Test complete process workflows, deliver end-user training to promote adoption, and verify value realization.
- Proactively communicate potential risks related to change requests to the Delivery Director to maintain transparency.
Candidate Profile
- Requires 2 to 5 years of relevant professional experience.
- Education qualification includes B.Tech, M.Tech, MBA, or MCA preferably from reputed institutions.
- Strong skills in communication, analytical thinking, problem-solving, presentations, organization, and teamwork.
- Familiarity with Software Development Life Cycle (SDLC) processes and hands-on functional consulting background.
- Experience working with international clients and multidisciplinary teams.
- Knowledge or exposure to Order-to-Cash business processes is desirable.
- Ability to manage client expectations post go-live by handling change requests efficiently.
- Experience with value-driven project executions is an advantage.
Compensation and Culture
- Competitive salary package offered.
- Engaging and enjoyable workplace environment.
- Commitment to equal employment opportunities for all candidates.
- Opportunity to contribute to a dynamic, pre-IPO global SaaS company.