Event Operations Specialist

About Alma

Alma is dedicated to making immigration more accessible, transparent, and human by leveraging innovative technology alongside compassionate legal support. Our experienced team includes experts in immigration law, product development, operations, and high-growth startups, supported by top-tier investors.

Role Overview

As an Event Operations Specialist, you will be the operational core of Alma's expanding events program. Your responsibilities will include managing logistics for in-person events such as dinners, parties, and workshops targeted at founders and HR/People teams, ensuring flawless execution that meets high standards.

Key Responsibilities

• Oversee the complete operational process for events, including venue selection, catering, coordinating vendors, audiovisual needs, creating run-of-show plans, managing merchandise, and ensuring on-site readiness.
• Serve as the primary on-site contact to promptly resolve issues and keep events running seamlessly.
• Uphold Alma's brand by delivering premium, thoughtful event experiences.
• Develop and improve repeatable operational playbooks, checklists, and timelines suited to various event formats.
• Standardize processes and documentation to ensure consistency across small dinners and large conferences alike.
• Maintain oversight of event budgets, staffing, and vendor relationships.
• Collaborate with the Events & Partnerships Lead to translate strategic goals into actionable operational plans.
• Assess event requests and stakeholder requirements to align logistics with intended event experiences.
• Keep timelines, tasks, and follow-ups transparent and on schedule, even when managing multiple concurrent events.
• Provide regular communication on event status, potential risks, and needed support.
• Evaluate event performance by analyzing operational successes and challenges, incorporating feedback into future planning.
• Monitor expenditures against budgets, flagging any overages early and developing realistic budgets for upcoming events.
• Continuously refine processes as event frequency and scale increase.

Ideal Candidate Profile

• Experienced in managing the operational aspects of high-quality events, whether in a professional or academic setting.
• Highly organized with the ability to handle multiple events and vendor relationships simultaneously without omitting details.
• Exhibits strong judgment and maintains composure when unexpected issues arise during events.
• Comfortable managing end-to-end logistics, from initial planning through event conclusion.
• Enjoys creating systems and documentation to support scalable event execution.
• Communicates proactively and clearly with various stakeholders.
• Passionate about crafting memorable experiences for attendees.

Who May Not Be a Good Fit

• Prefers strategic planning over detailed operational execution.
• Does not enjoy the coordination and vendor management aspects or being present on-site during events.
• Uncomfortable dealing with ambiguity or resolving real-time challenges as they arise.

Working at Alma

Join a small, mission-driven team focused on transforming the immigration experience. We value thoughtful approaches, rapid progress, and scalable systems, working collaboratively across functions with deep care for those we serve.

Benefits and Perks

• A competitive base salary ranging from $65,000 to $75,000 annually, based on experience.
• Comprehensive health insurance including medical, vision, and dental coverage.
• Paid time off comprising 20 vacation days plus 10 federal holidays.
• $250 monthly wellness allowance to support your well-being.
• Opportunities for mentorship from leaders in legal, technology, and business sectors.
• Possibility to influence internal systems, take on strategic responsibilities, and contribute to building new initiatives.

Additional Information

Alma embraces diversity and understands no candidate is perfect. We encourage applications from individuals excited by this role even if they do not meet every qualification.