Engineer – Operations and Maintenance

About the Role

The Central Bank of the UAE (CBUAE) serves as the regulatory authority overseeing the banking and insurance sectors within the United Arab Emirates. It plays a vital role in strengthening monetary management, ensuring financial stability, and protecting consumers by supervising licensed financial institutions, managing reserves prudently, maintaining robust financial infrastructure, and embracing digital technologies.

Currently, CBUAE seeks a seasoned and driven professional for their Corporate Services Department to manage service providers and perform all technical maintenance tasks for the headquarters and branches. Priority will be given to operationally critical equipment aligned with industry standards.

Key Responsibilities

• Manage the operation, upkeep, and repair of building infrastructure systems, including mechanical, electrical, and plumbing (MEP) components, as well as specialized processing devices like banknote processing machines, focusing on critical operational machinery.
• Carry out regular inspections to identify maintenance or safety issues early, especially in critical processing systems, ensuring prompt resolution.
• Act as the primary technical support contact by responding quickly to employee concerns and requests.
• Conduct energy audits and implement initiatives to enhance energy efficiency across facilities.
• Stay updated on industry best practices and the latest facility management technologies.
• Ensure preventive planned maintenance (PPM) is executed timely according to manufacturer guidelines and contractual obligations, covering daily, weekly, and monthly schedules for critical equipment.
• Approve and supervise PPM timetables to minimize breakdowns and downtime.
• Execute corrective and reactive maintenance promptly as per SLAs, including troubleshooting component failures on vital machinery.
• Oversee and evaluate service provider performance against service level agreements, key performance indicators, and defined scopes.
• Collaborate with vendors, contractors, and original equipment manufacturers (OEMs) of specialized processing systems to coordinate maintenance and technical services.
• Verify work quality, safety compliance, method statements, and permits before approval.
• Maintain compliance with local authority regulations and statutory requirements from entities such as Civil Defense, ADDC, Etisalat, DU, and gas authorities.
• Ensure adherence to health, safety, and environment (HSE) policies, risk assessments, permits to work, and safe operational practices.
• Support facility inspections, audits, and formal approvals by authorities.
• Prepare and review frequent operational reports (daily, weekly, monthly) covering PPM progress, breakdowns, incidents, and system performance, highlighting the reliability of critical processing equipment.
• Immediately escalate critical failures or operational risks to the Facilities Senior Manager.
• Maintain detailed records of assets, maintenance activities, technical documentation, and inventories of spare parts and consumables for essential systems.
• Process purchase requisitions with technical justifications for consumables and spare parts via the ERP system.
• Verify and process invoices, petty cash expenditures, and service provider claims linked to maintenance functions.
• Assist budget management and cost reduction strategies, focusing on consumable optimization and efficient maintenance for critical equipment.
• Provide mechanical, electrical, and plumbing support during events, emergencies, and special operations.
• Coordinate office renovations, employee relocations, and related technical arrangements.
• Manage facility management helpdesk or CAFM system requests to guarantee timely resolution.
• Supervise MEP works connected to new projects, refurbishments, and upgrades, ensuring integration with critical processing equipment requirements.
• Identify and propose ways to enhance system reliability, energy efficiency, and asset lifecycle, especially for operationally critical machinery.
• Offer technical guidance and mentoring to operators on proper use of critical systems to minimize errors and improve operational effectiveness.
• Perform additional duties as assigned by the Senior Manager.

Self-Management Expectations

• Set clear performance goals annually in consultation with the reporting manager and strive to meet them.
• Identify personal training and development needs, coordinating with the manager to arrange and participate in relevant courses.
• Aim to excel in all required competencies and skills pertinent to the role.
• Maintain awareness of professional trends, new methods, and current issues through continuous education and growth.

Qualifications and Experience

• Bachelor's degree in Electrical, Mechanical, or a related Engineering discipline.
• Minimum of three years of relevant professional experience.
• Previous experience in the UAE Facilities Management sector or corporate administration/facilities with solid knowledge of the UAE market and regulations.

Additional Information

Joining CBUAE means becoming part of a diverse, multidisciplinary, and multinational team composed of experienced professionals from varied backgrounds. This position offers an opportunity to work in a fast-paced environment alongside prominent experts in finance and regulation.

If you meet the qualifications and are interested in this opportunity, please submit your CV.