E-Commerce Executive

About the Role

Dr. Scent is seeking a skilled E-Commerce Executive to oversee and expand its online retail operations within the Saudi Arabian market. This role involves managing daily e-commerce activities, enhancing the online customer journey, handling product information, driving sales initiatives, and collaborating closely with the UAE Head Office to implement the overall e-commerce strategy.

Key Responsibilities

• Oversee daily management of Dr. Scent's e-commerce operations in Saudi Arabia.
• Maintain and update product listings, pricing, promotional offers, inventory status, and website content.
• Collaborate with the UAE Head Office to launch campaigns, introduce products, and conduct promotions.
• Analyze sales data, monitor conversion metrics, track traffic, and study customer behavior to suggest improvements.
• Coordinate efforts with marketing, logistics, customer service, and warehouse teams to provide a seamless shopping experience.
• Work alongside the Digital Marketing department to manage online advertising campaigns aimed at boosting traffic and sales.
• Keep abreast of competitor activities, market developments, and consumer trends within Saudi Arabia.
• Generate weekly and monthly performance reports with actionable insights.
• Ensure the website performs optimally and swiftly resolve any operational issues affecting user experience.

Required Qualifications and Skills

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related discipline.
• 3 to 5 years of professional experience in e-commerce, digital retail, or online commerce.
• Proficiency in managing e-commerce platforms such as Shopify, Magento, or comparable systems.
• Detailed knowledge of online merchandising, conversion optimization techniques, and managing customer journeys.
• Experience with online marketplaces is considered a plus.
• Strong analytical aptitude and experience with Google Analytics, Excel, and reporting tools.
• Fluency in Arabic and English communication skills.
• Preferred background in beauty, fragrance, cosmetics, retail, or fast-moving consumer goods sectors.
• In-depth understanding of the Saudi Arabian e-commerce landscape and shopper behavior.