Dispatch & Logistics Coordinator

Overview

We seek a meticulous and proactive Dispatch & Logistics Coordinator to oversee daily dispatch operations, ensuring timely delivery and smooth logistical management. This role requires hands-on experience liaising with transport vendors and courier services, overseeing vehicle arrangements, shipment tracking, and resolving delivery challenges effectively.

Primary Duties

• Plan and manage daily dispatch workflows efficiently.
• Coordinate vehicle arrangements for pickups and deliveries to guarantee timely logistics.
• Maintain active communication with transport vendors and courier partners to facilitate seamless dispatch processes.
• Track shipments actively and provide updated delivery statuses to internal teams.
• Handle dispatch-related communications, coordinating among drivers, transporters, and vendors.
• Prepare and manage dispatch documentation including e-Way Bills, LR copies, and transport records.
• Ensure timely completion of deliveries by consistent follow-up with transport partners.
• Address and resolve issues related to delivery delays, failed shipments, or transportation obstacles.
• Collaborate with warehouse, production, sales, and accounting teams to support effective dispatch planning.
• Maintain detailed dispatch records, transport reports, and shipment tracking utilizing MS Excel.
• Ensure compliance with all documentation and dispatch protocols.
• Foster and sustain positive relationships with transport and logistics partners.

Requirements

• At least 2 years of relevant experience in dispatch, logistics, transportation, or courier operations.
• Practical experience working with courier or logistics partners such as Shadowfax, Xpressbees, Delhivery, Ecom Express, or Rivigo.
• Strong understanding of dispatch coordination, shipment tracking, and transport arrangements.
• Experience managing vehicle bookings and vendor interactions.
• Proficiency with e-Way Bills, LR documentation, and other dispatch paperwork.
• Excellent skills in MS Excel.
• Effective communication, coordination, and follow-up skills.
• Ability to handle multiple dispatches under pressure.
• Strong problem-solving capability and keen attention to detail.
• Graduate degree in any discipline.
• Previous experience within manufacturing, logistics, or courier sectors preferred.

Additional Information

• Position is based in Sodala, Jaipur, Rajasthan.
• Industry focus includes logistics, courier services, and manufacturing.
• Employment type is full-time.
• Benefits include paid sick leave and paid time off (PTO).