Director, Demand Planning & Transformation

Overview

This leadership role involves overseeing the Demand Planning team and driving transformative improvements in planning processes. The position requires managing and interpreting demand data, collaborating closely with Sales and Business leaders, and advancing accuracy and alignment of demand signals to support business goals.

Responsibilities

• Collaborate with senior management to develop demand planning strategies and implement multi-year operational plans.
• Lead integrated planning activities across management levels, ensuring governance, consistency, and operational excellence.
• Make final decisions on key initiatives, set standards, allocate resources, and manage stakeholder conflicts.
• Handle critical escalations and provide executive reports with clarity and accountability.
• Achieve continual enhancements in forecast accuracy, service levels, and organizational resilience.
• Represent the Demand Planning function in executive meetings and partnerships.
• Drive ongoing improvements in Demand Planning through Sales & Operations Execution and Planning processes.
• Serve as the main Planning liaison for Asia teams including Manufacturing, Sales, and Planning, ensuring alignment of demand signals and corporate priorities.
• Lead process transformations to improve demand signal quality and transparency, benefiting both customers and the company.

Requirements

• Bachelor’s Degree required; degree in Supply Chain, Operations, or Engineering preferred.
• At least 5 years of progressive managerial experience with demonstrated leadership in coaching, prioritizing, and managing performance.
• Prior experience establishing and governing Demand Planning and S&OP processes, including planning calendars and KPI management.
• Strong ability to influence cross-functional teams including Sales, Marketing, Finance, Supply Chain, and Operations.
• Commitment to core values encompassing People & Teamwork, Accountability, Creativity, and Excellence.
• Capability to work overlapping U.S. business hours about 25% of the time and willingness to travel mainly within Asia.
• Candidate must be based in Singapore.

Core Values and Behavioral Expectations

• Focus on coaching teams, aligning partner functions, and establishing effective Sales & Operations Planning rhythms.
• Uphold governance, escalation protocols, and data-driven decision making with integrity and trust.
• Innovate and improve processes and systems for enhanced forecasting and responsiveness.
• Drive excellence by managing key performance indicators such as forecast accuracy, bias, and service levels with sustained improvement efforts.