Demand Planner - Faces

About Chalhoub Group

Chalhoub Group is a distinguished leader in luxury retail for over 70 years in the Middle East, managing a portfolio that includes more than 10 owned brands and representing over 400 international labels across fashion, beauty, jewelry, watches, eyewear, and lifestyle categories. The Group aims to blend cultures and create memorable luxury experiences through innovation and technology, operating over 950 stores and online platforms. Its innovation hub, The Greenhouse, nurtures emerging businesses regionally and globally. Committed to diversity, equity, inclusion, and sustainability, Chalhoub Group employs 16,000 professionals across eight Middle Eastern countries and LATAM, certified as a Great Place to Work® in multiple markets. The firm is also dedicated to achieving Net Zero emissions by 2040 and participates in global initiatives such as the United Nations Global Compact.

Role Overview

The Demand Planner plays a vital role in enhancing sales and profitability by managing inventory efficiently and delivering precise planning and forecasting. This position demands strong analytical skills, attention to detail, and a deep understanding of market trends and consumer behavior.

Key Responsibilities

• Collaborate with Buying, Finance, Retail, and E-commerce teams to develop sales plans and Open-To-Buy (OTB) budgets using data on sales, market conditions, and supplier insights to guide merchandise strategies and profitable decisions.
• Manage monthly sales forecasts and stock intake plans to optimize inventory levels, maximizing sales and margins.
• Lead sales forecasting and re-forecasting activities by analyzing performance data and market trends to adjust strategies proactively.
• Perform margin analyses to identify opportunities to improve profitability and mitigate risks under supervision.
• Work closely with Buying and Trade teams to implement seasonal markdown strategies aimed at maximizing sales and gross margins while controlling stock aging and quality.
• Oversee OTB management to ensure effective use of budget and inventory control, identifying risks and opportunities for trading actions.
• Support inventory management by maintaining accurate stock tracking aligned with sales and stocking forecasts; assist in allocation and replenishment to sustain healthy inventory levels across channels.
• Identify aging inventory issues and collaborate on liquidation efforts and inventory discrepancies resolution to optimize stock levels.
• Conduct range planning analyses segmented by channel, region, or store to align merchandise assortment with consumer demand and improve revenue and profitability.
• Ensure compliance with critical timelines from OTB creation through end-of-season actions by monitoring key milestones.
• Perform trade analyses to interpret market trends and customer preferences, communicating insights on sales and stock risks and opportunities to stakeholders.
• Highlight supply and demand imbalances affecting sales, gross margin, and inventory, recommending solutions and actions.
• Adjust in-season business plans based on performance updates and assist in preparing management presentations with strategic recommendations.
• Assist Buying teams in developing category assortment plans by brand, channel, and region.
• Monitor critical planning KPIs including Full Price Sell-Through, Days of Inventory (DOI), On-Time In-Full (OTIF), gross margin, and allocation effectiveness.

Required Qualifications and Skills

• Exceptional analytical and problem-solving abilities.
• Strong organizational and planning expertise.
• High attention to detail and accuracy.
• Excellent collaboration and stakeholder management skills.
• Confident communication skills with the ability to influence and constructively challenge based on data-supported insights.

Benefits and Culture

Chalhoub Group supports career growth by offering enriching, diverse experiences and learning opportunities, including internal mobility. Employees enjoy competitive benefits such as healthcare, child education contributions, flexible and remote working options, and exclusive discounts. The Group values inclusivity and diversity, guaranteeing equal opportunity regardless of gender, age, ethnicity, religion, nationality, or disability status.

Additional Information

Applicants are requested to complete the assessment and interview stages independently without aid from generative AI technologies to ensure fair and authentic evaluation.