Customer Support Executive

Job Overview

We are seeking dedicated Customer Support Executives for our team in Bhopal, Madhya Pradesh. This opportunity suits those eager to assist customers with travel-related inquiries and complaints, both before and after their journeys.

Responsibilities

• Manage and resolve customer queries related to global travel issues.
• Handle escalations and complaints from dissatisfied customers effectively.
• Ensure timely closure of faults and complaints adhering to Service Level Agreements (SLAs).
• Troubleshoot routine problems by following established precedents and general guidelines.

Candidate Requirements

• Educational qualification: Completion of Higher Secondary Certificate (HSC) or any graduation degree.
• Proficiency in English and Hindi languages is mandatory.
• No prior experience necessary; freshers are encouraged to apply.

Job Designation

Associate / Senior Associate in Customer Support.

Perks and Benefits

• Complimentary domestic flights.
• Cab transportation facilities for commuting.
• Access to a well-equipped gaming zone.
• Quarterly performance bonuses.
• Unlimited incentive schemes.
• Internal job promotion opportunities within six months.
• Exposure to a dynamic global work environment.
• Prospects for career advancement and personal development.

Additional Information

For further details, interested candidates can contact HR Himanshu via WhatsApp at +91 6262137693 or email at [email protected].