Connectivity Infrastructure Operations Engineer

About Liquid Intelligent Technologies Uganda

Liquid Intelligent Technologies Uganda is the Ugandan branch of Liquid Intelligent Technologies, which forms part of Cassava Technologies—Africa's leading integrated digital infrastructure group operating in more than 14 countries. The company is driving Africa's digital advancement by providing high-capacity fiber networks, cloud services, cybersecurity solutions, and data center operations.

In Uganda, the company plays a central role in fostering digital transformation across both public and private sectors by operating one of East Africa's most extensive fibre backbone networks. This infrastructure connects businesses, government entities, and communities to enterprise-grade digital connectivity and internet services.

Why Work with Liquid Uganda?

Joining Liquid Uganda means engaging in a dynamic setting where innovation and impact intersect. Employees contribute to foundational infrastructure projects, collaborate with renowned global technology partners such as Microsoft and NVIDIA, and help influence Africa’s digital future. The company prioritizes agility, adherence to compliance, and customer focus, offering an excellent environment for professionals eager to thrive in a fast-growing, purpose-driven workplace.

Core Behaviours

• Accountability: Taking full ownership of one’s actions, results, and responsibilities in the workplace.
• Agility: Bringing together people, processes, technology, and connectivity to find the most effective way to carry out tasks.
• Collaboration: Working closely with colleagues, sharing expertise to achieve common objectives and mutual success.
• Follow-through: Committing to operational excellence by optimizing processes, fostering continuous improvement, and consistently delivering quality outcomes.

Role Overview

The Connectivity Infrastructure Operations Engineer will oversee the day-to-day operation, maintenance, and improvement of backbone infrastructure, including fiber optics, power systems, transmission, and estate assets. This role ensures the network’s high availability, quick resolution of faults, and efficient delivery of services supporting connectivity, colocation, cloud, AI computing, cybersecurity, and payment platforms.

Key Responsibilities

• Operate and maintain fiber optic cables, power infrastructure, and transmission systems within the backbone network.
• Manage coordination with fiber and power contractors, verifying and validating their deliverables through official acceptance documentation.
• Implement infrastructure projects timely and cost-effectively.
• Handle incident management activities including fault detection, diagnosis, and rapid restoration efforts.
• Perform scheduled preventive maintenance on fiber, power, and transmission components.
• Deploy and maintain transmission network infrastructure to ensure optimal performance.
• Keep accurate and updated records/documentation of estate acquisitions.
• Conduct fiber route surveys within agreed Service Level Agreements across Kampala and other regions.
• Prepare and deliver operational, project-related, and ad hoc reports as needed.

Qualifications and Experience

• Diploma or Degree in Telecommunications, Electrical Engineering, or a related field.
• Between 2 to 4 years of practical experience in telecom infrastructure or field operations.
• Hands-on expertise working with fiber optics, power systems, and transmission networks.
• Possession of certifications such as CFOA, CFOS/T, CFOS/D, CFOS/S or equivalent is advantageous; proficiency in interpreting fiber certification standards is essential.
• Experience supervising contractors and coordinating field operations effectively.

Knowledge and Skills

• Proficient troubleshooting and fault resolution abilities.
• Sound practical knowledge of fiber optics, power systems, and transmission networks.
• Effective coordination of field teams and external contractors.
• Strong discipline in time management and task execution.
• Excellent skills in reporting, documentation, and communication.