Case Manager – Documentation (Canada)

Overview

We are seeking a dedicated Case Manager specializing in Documentation for Canadian immigration processes. This full-time role is based in Kochi, Kerala, with working days from Monday to Saturday. The salary is negotiable based on experience. Candidates should have between 5 to 15 years of relevant experience.

Responsibilities

• Manage the entire documentation process for Canadian immigration and visa applications from start to finish.
• Thoroughly review and verify client documents to ensure accuracy and completeness.
• Communicate effectively with clients to gather any outstanding documents and address documentation-related queries.
• Organize application files to comply with Canadian immigration standards.
• Keep detailed and accurate client records, regularly updating the CRM system.
• Collaborate with internal teams to guarantee the punctual processing of files.
• Adhere strictly to company standard operating procedures and immigration guidelines.

Requirements

• Holder of a bachelor's degree in any field.
• Prior experience with Canadian immigration documentation is advantageous.
• Exceptional attention to detail and strong documentation capabilities.
• Proficient written and verbal communication skills.
• Familiarity with Microsoft Office applications and CRM software.
• Able to handle multiple cases simultaneously and meet established deadlines.