Business Development Specialist

About the Company

Maknoun specializes in enhancing customer experiences and operational efficiency by offering Mystery Shopping, Customer Satisfaction Surveys, and Inspection services. The company serves clients in retail, restaurants, healthcare, hospitality, and other multi-location sectors throughout Saudi Arabia.

Role Overview

We are seeking an energetic Business Development Specialist who excels at establishing relationships, generating new business prospects, and closing deals. This role is ideal for someone who enjoys networking, attending industry events, and opening new business opportunities.

Key Responsibilities

• Identify and approach prospective B2B clients in targeted industries.
• Initiate outbound communications through calls, emails, LinkedIn, and networking channels.
• Maintain a robust pipeline of qualified sales opportunities.
• Participate in industry exhibitions, events, and networking activities to gather leads.
• Organize and conduct sales presentations and product demos.
• Build and nurture relationships with decision-makers and key stakeholders.
• Prepare sales proposals and negotiate terms and agreements.
• Track and update the sales pipeline and maintain accurate records.
• Work collaboratively with the marketing team to follow up on inbound leads and campaign responses.
• Keep up to date on market trends and competitor movements.
• Consistently meet or exceed monthly and quarterly sales targets.

Required Qualifications

• Between 2 and 4 years' experience in B2B business development or sales roles.
• Demonstrated success in outbound lead generation and client prospecting.
• Strong skills in communication, presentation, and negotiation.
• Confidence to represent the company professionally at events.
• Highly self-driven with a proactive and hunter mentality.
• Experience in selling SaaS, technology, customer experience, market research, or business services is highly advantageous.
• Hands-on experience with CRM tools such as HubSpot, Zoho, Salesforce, or equivalents.
• Proficient in English language skills.
• Residency in Riyadh is mandatory.