Branch Assistant

About the Role

We seek an enthusiastic individual with a positive, proactive mindset dedicated to outstanding customer service and ready to go above and beyond for our clients. Joining a vibrant team, you will thrive in a fast-moving setting where each day brings new challenges and experiences. Our operation runs 5 to 7 days a week—please refer to our website for detailed opening hours. Candidates must be aged 17 or older.

Key Responsibilities

Your central focus will be customer satisfaction, ensuring customers find what they need swiftly and efficiently. You will help maintain stocked shelves, provide quick service at the checkout, and send customers off with a warm farewell. Additionally, you may assist with picking and preparing deliveries accurately for customers.

Requirements

The ideal candidate will demonstrate a can-do spirit, a passion for customer service excellence, punctuality, professionalism, and a readiness to exceed expectations consistently.

Benefits and Perks

• Booker colleague card granting 10% discounts on purchases and access to special double discount events up to three times annually.
• After completing three months of service, eligibility for a Tesco colleague discount card offering 10% to 15% off most Tesco purchases during specific periods thirteen times yearly, including discounts at Tesco Cafe and on F&F clothing.
• 10% discount on pay-monthly and SIM-only plans with Tesco Mobile, alongside additional yearly promotions.
• Up to 30% savings on car, pet, and home insurance via Tesco Bank, with terms applicable.
• Complimentary eye tests when spending £50 or more, plus 30% off glasses, prescription sunglasses, and contact lenses under similar conditions.
• Half-price health checks at Tesco Pharmacy.
• Discounted RAC breakdown cover exclusively for employees.
• Access to a deals and discounts platform on daily purchases, including a cycle to work scheme.
• Participation in the Save As You Earn share scheme after three months, enabling discounted future Tesco share purchases.
• Retirement savings plan with matched contributions up to 5% by Booker.
• Life Assurance covering death in service for up to three times annual pay.
• Health and wellbeing resources, featuring 24/7 confidential Employee Assistance Program and Virtual GP access for employees and their families.
• Comprehensive holiday package.

About Booker

Booker is the UK's premier food and drink wholesale provider, serving independent retailers, caterers, and small businesses nationwide. We operate over 190 cash and carry branches, eight distribution centers, five logistics sites, and six support offices across the UK. We promote inclusivity with a strong commitment to diversity, equity, and inclusion, ensuring all employees feel valued and represented. We encourage discussions on flexible working arrangements to support various life stages and personal circumstances.

Additional Notes

Applicants must be 18 or older for roles requiring early morning, late night, warehouse, alcohol, or driving duties. High application volumes may result in early closing dates for some positions. Individual feedback is provided only to those who attend interviews.