B2B Outbound Sales Development Representative | IT Services Targeting US & UK Markets

About the Role

This role is sourced and managed by Dotcom Growth for a global IT services client headquartered in the US. The successful candidate will focus on generating enterprise leads and setting qualified discovery calls for sales teams in the US and UK regions.

About the Client

The client is a 24-year-old multinational technology company with delivery centers in India and offices across the UK and Singapore. They provide services in AI, cloud computing, robotic process automation (RPA), bespoke software development, and digital transformation to enterprise clients in healthcare, fintech, insurance, retail, and legal sectors. Their sales efforts primarily target CTOs, VPs of Engineering, Digital Transformation Leaders, and IT Procurement Heads across the US, UK, Canada, and Australia.

Role Overview

The candidate will own outbound prospecting via platforms such as Upwork, LinkedIn, Apollo.io, and email. Responsibilities include crafting personalized outreach campaigns, managing follow-ups on cold leads, and advancing warm dialogues to schedule discovery meetings. Performance is measured by the number of qualified meetings booked monthly.

Required Experience & Skills

• 2 to 4 years of B2B outbound sales or SDR experience within IT services or software outsourcing targeting US or UK clients.
• Demonstrable success booking discovery calls with decision-makers at well-funded startups or enterprise firms (CTO, VP, Director level).
• Hands-on expertise with Upwork bidding and profile optimization in IT services lead generation.
• Excellent written English skills capable of crafting compelling cold outreach messages that elicit responses without relying on templates.
• Proficiency with Apollo.io, LinkedIn Sales Navigator, and one or more email sequencing tools like Instantly.ai, Mailshake, or Lemlist.
• Experience using CRM platforms such as HubSpot, Pipedrive, or Salesforce to manage sales pipelines.
• Highly self-motivated with strong discipline in daily follow-ups and activities.
• Ability to work aligned with US and UK time zones for calls and communication.
• Familiarity with IT services sectors including healthcare technology, fintech, insurance technology, and legal technology.
• Basic understanding of GDPR and CAN-SPAM regulations for outreach compliance in US and UK.
• Utilization of intent data tools such as ZoomInfo for targeted account acquisition.

Preferred Qualifications

• Experience working in Jaipur or Indian IT services companies generating leads for US/UK clients through LinkedIn, Upwork, or Data Annotation platforms.
• Comfortable discussing enterprise technology topics like AI, cloud, RPA, custom software, and digital transformation without scripted conversations.
• Proven ability to independently manage the entire outreach process from prospecting to booking without close supervision.
• Skills in handling replies and overcoming objections related to pricing, location trust, and team size concerns common in IT outsourcing.

What You Will Gain

• Engagement with genuine enterprise accounts in the US and UK rather than domestic cold-calling.
• Exposure to important sectors such as AI, cloud computing, healthcare technology, and fintech through client conversations.
• A transparent success metric focused on the number of meetings booked.
• Access to advanced tools including Apollo.io, LinkedIn Sales Navigator, CRM systems, and email sequencing platforms.
• Accelerated career growth opportunities for consistent pipeline generation performers.