Administrative Assistant

Job Overview

At Zendesk, we prioritize a culture of collaboration, excellence, and innovation, underscoring the vital role of strong administrative support. This opportunity is for a diligent and proactive Administrative Assistant who will provide integral support to teams based in Pune. The incumbent will skilfully manage complex calendars, travel plans, expense reports, and day-to-day office operations. The role demands an individual who embodies company culture, communicates effectively, thrives in dynamic settings, and demonstrates an eagerness to grow professionally.

Primary Responsibilities

• Manage intricate scheduling across multiple executives, teams, and site leads, ensuring seamless coordination across different time zones.
• Arrange comprehensive domestic and international travel itineraries including flights, lodging, transportation, and detailed agenda preparation.
• Accurately process and reconcile expense claims in line with corporate policies.
• Serve as a trusted liaison between internal departments and external partners, promoting excellent service and clear communications.
• Work collaboratively with fellow administrative personnel to refine workflows and implement best practices across teams.
• Support meetings, events, logistics, and cross-departmental projects to boost team synergy and productivity.
• Maintain organization and assist with special projects contributing to operational efficiency.

Qualifications and Skills

• Previous experience in an administrative assistant capacity, ideally supporting multiple stakeholders within a global business context.
• Outstanding organizational capability with expert management of detailed calendars and travel arrangements.
• Strong communication and interpersonal skills combined with a customer-service orientation.
• Dependable team player committed to continual learning and adaptation.
• Ability to prioritize multiple tasks efficiently while maintaining attention to detail.
• Familiarity with expense management tools and productivity software such as Google Workspace, Zoom, and Slack.

Additional Information

Candidates must be located and intend to work physically from Karnataka or Maharashtra, India, with this position primarily based in Pune. The role features a hybrid work arrangement requiring some presence at the office, with scheduling details set by the hiring manager.

Zendesk emphasizes an inclusive and supportive workplace, welcoming all applicants regardless of diverse backgrounds. Reasonable accommodations for applicants with disabilities are available on request.

Preferred Start: Immediate joiners are highly favored.