Account Development Representative (Appointment Setter)

About Thryv

Thryv Australia & New Zealand is committed to empowering local businesses by providing state-of-the-art software solutions and digital marketing services that help business owners manage their time, connect with customers, and grow confidently. With a legacy of over 125 years, the company has evolved from directories to innovative SaaS tools supporting Aussie and Kiwi businesses.

Role Overview

This fully remote position offers the opportunity to join a high-performing, geographically flexible sales team based in Australia’s Eastern Seaboard. The role follows a consistent full-time schedule from 8:30am to 5:00pm, Monday through Friday. Candidates must have full Australian working rights and be located within this region.

Key Responsibilities

• Initiate contact with prospective clients using phone, email, SMS, video calls, and automatic dialler tools, dedicating approximately six hours daily to outreach.
• Expertly manage calendars to secure appointments and follow up diligently, ensuring no potential lead is overlooked during a 14-day engagement cycle guided by an intuitive system.
• Collaborate closely with sales teams to drive SaaS revenue and deliver outstanding results.
• Invest time daily (about one hour) in training sessions, including team meetings, coaching, and call calibration, to enhance software knowledge and communication abilities.
• Build meaningful relationships by understanding the goals and challenges of Australian business owners.

Candidate Profile

• A proactive and growth-oriented individual with positivity and drive.
• A passion for sales and a desire to help local businesses succeed and grow their own careers.
• Excellent verbal and written communication skills, adept at relationship building.
• Comfortable with technology and quick to adopt and understand new software systems.
• Familiarity with basic business concepts and language.
• Experience in call centers or corporate sales is advantageous but not mandatory.
• Committed to a full-time Monday to Friday schedule from 8:30am to 5:00pm AEST.
• Must be based on the Australian Eastern Seaboard with valid work rights.

Important Information

This role requires consistent availability; part-time or remote-only from overseas arrangements are not supported. The team embraces flexibility in many ways but prioritizes alignment to core working hours and location. The position emphasizes career advancement, recognizing internal promotions for 70% of new hires within six months.

Compensation and Benefits

• Entirely remote work within Australia, eliminating commuting stress.
• Defined pathways for rapid and clear career progression.
• Potential to earn commissions in addition to salary.
• A supportive culture featuring daily coaching sessions, team huddles, and a values-driven environment.
• Annual salary reviews and recognition for performance excellence.

How to Proceed

Individuals interested in developing their sales careers with a leading global SaaS company are encouraged to apply online. Applications will be considered only through the official channels.