Warehouse Admin Assistant

About the Role

Auscool Logistics is expanding its cold storage warehousing operations and supports a major food manufacturer with high-quality service delivery. The business is looking for an experienced administrative assistant to join the Ormeau facility in Brisbane on a permanent, full-time basis.

Key Responsibilities

• Handle customer-related tasks accurately and within required timelines to help support revenue processes.
• Carry out a broad range of administrative duties such as purchase order processing, inventory support, export and import paperwork, transport log coordination, detailed data entry, and reporting on delivery or collection differences.
• Maintain strong customer relationships through professional and positive communication.
• Improve day-to-day efficiency by applying organised and effective administrative practices.
• Follow food safety, quality, and legal obligations while working in line with company policies and accepted standards.

Requirements

• Previous experience in customer service or a comparable role is necessary, with warehouse or industry-related exposure considered an advantage.
• At least 1 year of customer service experience is required.
• Strong problem-solving ability and the confidence to influence outcomes positively for customers and internal stakeholders.
• High accuracy and close attention to detail for data entry and administrative work.
• Clear verbal and written communication skills for professional interaction.
• Good organisational ability and time management to prioritise work effectively.
• Comfort using IT systems, including Microsoft Office, WMS, and TMS platforms.
• Hands-on experience with warehouse management systems is required.
• Hands-on experience with transport management systems is required.
• Applicants must have the legal right to work in Australia.

Additional Information

This is a permanent, full-time position based onsite in Ormeau, Brisbane, Queensland. The role is with a cold storage warehouse environment and supports a leading food manufacturer. No salary details, benefits, or number of vacancies were provided.

Eligibility

Candidates should have at least 1 year of customer service experience, relevant system exposure, and valid Australian work rights.