Time Capture Administrator

Role Overview

We are seeking a meticulous Time Capture Administrator to join our Energy and Utilities division within the Support Services Hub. This Brisbane-based position, located at our Milton office, offers potential flexible working arrangements to support work-life balance.

Key Responsibilities

• Examine employee timesheets carefully to confirm they are accurate and complete.
• Track timesheet submissions to ensure deadlines for payroll processing are met.
• Investigate discrepancies including missing approvals or incorrect recorded hours and resolve issues promptly.
• Communicate effectively with Site Coordinators, supervisors, and payroll teams for timely resolution of queries.
• Assist payroll by preparing precise data inputs within Kronos software.
• Handle all related requests via the ServiceNow platform efficiently.
• Maintain comprehensive records and ensure compliance with service level agreements.
• Identify potential risks impacting payroll timelines and escalate these appropriately.
• Support continuous enhancements in processes and optimization of systems.

Required Qualifications and Experience

• Previous experience in payroll administration or workforce time capture roles.
• Solid knowledge of timesheet handling and payroll input procedures.
• Familiarity with systems such as Kronos, WebTimes or comparable platforms.
• Exceptional attention to detail to ensure accuracy of workforce data.
• Strong communicator with ability to engage stakeholders effectively.
• Capability to manage work within strict deadlines and handle high volume workloads.
• Experience with ServiceNow or other workflow management tools is advantageous.

Additional Information

This role operates within the Energy and Utilities sector, which delivers comprehensive services including designing, building, and sustaining critical infrastructure supporting communities across Australia and New Zealand. The employer values diversity and inclusivity and aims to empower every employee to succeed.

Benefits and Work Culture

• Collaborative and supportive team environment fostering career development.
• Access to wellbeing programs and employee benefits.
• Experience working in a large-scale essential services organization.
• A workplace culture emphasizing safety, inclusion, and ongoing improvement.