Telecalling Executive

Job Overview

Nrusingh Suppliers seeks a confident and dynamic Telecalling Executive to enhance our real estate team. The primary duties involve reaching out to prospective clients, qualifying leads, arranging site visits, and ensuring consistent follow-up communication.

Primary Duties

• Initiate outbound calls to potential customers using leads supplied by the company.
• Provide detailed information about properties and address basic inquiries from customers.
• Identify genuinely interested clients and arrange visits to the property sites for the sales team.
• Regularly follow up with prospective buyers to nurture leads.
• Document call results and update customer information within the CRM system.
• Collaborate closely with sales personnel to guarantee seamless transfer of leads.
• Meet daily call quotas and achieve monthly targets for lead conversions.

Candidate Requirements

• Experience ranging from freshers up to 2 years in telecalling, telesales, or customer support roles.
• Fluent communication skills in Hindi and English; proficiency in local languages is a plus.
• Basic computer literacy including typing proficiency.
• Ability to establish rapport and engage customers effectively via telephone.
• A positive disposition with a strong drive to meet set targets.

Key Skills

• Telecalling techniques
• Telesales strategies
• Customer service fundamentals
• Lead generation methods
• Cold calling expertise
• Strong verbal communication
• Effective follow-up procedures
• CRM software operation
• MS Excel usage
• Familiarity with WhatsApp for communication