Team Support Specialist (m/w/d)

About the Role

As a Team Support Specialist, you will be an essential member of our Corporate Business Support Team, actively engaged in daily operations and taking part in engaging projects. Your organizational expertise will ensure every process runs seamlessly, and you'll facilitate smooth communication across the team.

Main Responsibilities

• Act as the primary contact for up to 25 team members, serving as a vital link between team and team lead.
• Function as the subject matter expert for all product-related customer service inquiries while helping drive product development.
• Assist leadership with process improvements, onboarding activities, and the planning of training programs for staff.
• Oversee and coordinate day-to-day operations, ensuring that business workflows proceed efficiently and effectively.
• Monitor and uphold the achievement of both qualitative and quantitative targets.
• Leverage in-house monitoring and reporting tools to drive optimum results.

Required Skills & Qualifications

• Several years of experience in sales or customer service, ideally with some leadership exposure.
• Demonstrated ability to self-manage, problem-solve, and deliver under tight deadlines.
• Strong collaborative skills and dedication to supporting colleagues even when challenges arise.
• Excellent written and verbal communication proficiency in both German and English.
• Advanced knowledge of MS Office tools, especially Outlook and Word.

Employee Benefits

• 30 vacation days annually to promote work-life balance.
• Employee discounts on various SIXT services such as car rentals, sharing, chauffeur services, and subscription vehicles, as well as exclusive travel, tech, and apparel perks from partner deals.
• One paid day each year to volunteer with the "Drying Little Tears" children’s charity initiative.
• Pension support and capital-building benefits to help you plan for your future.

About Us

We are a global leader in mobility solutions, generating an annual turnover of €4 billion with a workforce of about 9,000 employees. Our ONE Mobility Platform integrates SIXT rent, share, ride, and SIXT+ services, enabling easy access to 350,000 vehicles and services offered by over 4,000 partners worldwide. Together with our franchise partners, we operate in over 110 countries with more than 2,000 rental locations. Our core focus is exceptional customer experience and high-quality service, driven by entrepreneurial spirit and a long-term vision. Join us on our journey toward the future of mobility!