Stewarding Supervisor - NoMad Singapore

Role Overview

The Stewarding Supervisor is tasked with managing the stewarding operations during their shifts, ensuring exemplary cleanliness, hygiene, and sanitation across all kitchen, back-of-house, and food service areas. Supporting the Chief Steward, they oversee the team's performance, operational efficiency, and adherence to hotel sanitation protocols and HACCP standards. This role is pivotal in guaranteeing that all kitchens and F&B outlets have clean, safe, and properly maintained equipment available at all times.

Primary Responsibilities

• Oversee stewarding activities during designated shifts to uphold cleanliness excellence.
• Ensure all kitchen, banquet, and stewarding zones meet stringent cleaning and sanitation standards.
• Implement and supervise daily cleaning routines throughout relevant areas.
• Conduct frequent inspections to verify hygiene and sanitation compliance.
• Lead and mentor stewarding team members through daily task management and on-the-job training.
• Motivate staff to achieve efficient and timely task execution while monitoring their performance and productivity.
• Manage proper handling, storage, and upkeep of kitchen and stewarding equipment and supplies.
• Maintain adequate inventory of cleaning chemicals and materials, executing regular stock checks and ordering as needed.
• Record and control equipment breakage, loss, and consumption.
• Ensure full adherence to HACCP and food safety regulations, including completion of FSMS checklists.
• Oversee cleanliness of dishwashers, polishing machinery, and related systems.
• Promote safe working conditions for all team members consistently.
• Collaborate with kitchen, F&B, and banquet departments to support operations and ensure sufficient supplies of clean crockery, cutlery, and glassware.
• Contribute assistance to other departments such as service and kitchen teams when necessary.
• Prepare operational areas to be ready for peak service periods through daily reviews.
• Maintain organization and cleanliness in stewarding storerooms and back-of-house spaces.
• Ensure appropriate storage for utensils, chemicals, and cleaning materials, and monitor equipment condition and maintenance.

Expectations

• Maintain rigorous standards of cleanliness, hygiene, and food safety.
• Exhibit leadership qualities to effectively guide and inspire the stewarding team.
• Perform efficiently in a demanding, fast-paced, and physically challenging environment.
• Consistently provide reliable support to kitchen and F&B departments.
• Demonstrate meticulous attention to detail concerning sanitation and equipment upkeep.
• Communicate clearly and effectively with team members and cross-functional departments.
• Adhere to the operational and hospitality standards unique to NoMad at all times.

Qualifications

• Completion of secondary school education or equivalent.
• A minimum of three years working experience within a 5-star hotel environment.
• At least two years in a supervisory stewarding role.
• Comprehensive understanding of HACCP and food safety principles.
• Possession or ability to obtain a valid health certificate.
• Leadership skills to train, guide, and encourage team members.
• Strong organizational capabilities and time management proficiency.
• Capability to work under physically taxing, hot, and rapid-paced conditions.
• Positive attitude coupled with a strong sense of duty and teamwork.

About the Employer

Become part of an acclaimed workplace recognized worldwide for fostering exceptional guest experiences and nurturing an outstanding work culture. With a legacy of welcoming billions of guests internationally, the company is a global hospitality leader focused on delivering warmth and exceptional service. Distinguished repeatedly as one of the world's best workplaces, the organization offers premier brands and a commitment to excellence for every stay. Whether embarking on a new career path or seeking growth, employees receive continuous support throughout their journey, enabling them to craft memorable experiences while advancing professionally.