Social Media Manager / Community Manager

Role Overview

This part-time, remote position focuses on developing and maintaining an active online community centered around My Amazon Scale's brand and services. Key duties involve content planning and publishing across various social media channels, actively monitoring and responding to community interactions in a timely and professional manner.

Key Responsibilities

• Plan and schedule engaging content tailored to different social platforms to enhance brand visibility.
• Monitor social media channels for comments and messages and respond promptly to engage the community.
• Collaborate with teams on content strategy to ensure messages align with ongoing campaigns, case studies, and educational materials.
• Optimize social media posts to maximize reach and audience interaction.
• Track important performance metrics, deliver regular insights, and recommend improvements for social media activities.
• Coordinate with internal stakeholders to maintain consistent, brand-aligned communication across all platforms.

Qualifications and Requirements

• Proficiency in social media marketing and social media optimization techniques to create and enhance platform-specific strategies.
• Strong communication and writing abilities to craft clear, engaging, and consistent brand messages and community responses.
• Experience in developing and managing a content calendar that supports business objectives and campaign goals.
• Experience managing online communities by moderating discussions and encouraging constructive engagement is advantageous.
• Knowledge of Amazon marketplaces, e-commerce, or digital marketing tactics such as SEO and PPC is beneficial.
• Capability to self-manage within a remote work environment and handle multiple social media accounts, including performance analysis using analytics tools.
• Preferably prior experience in social media or community management and relevant education or training in marketing, communications, or related disciplines.