Senior Sales Associate

Job Overview

We are looking for a Senior Sales Associate to join our team at Infonixpro Consulting in Bengaluru, Karnataka. The role involves delivering excellent customer service by understanding customer requirements and recommending appropriate eyewear products, including frames, lenses, sunglasses, and accessories.

Key Responsibilities

• Provide customers with personalized assistance to select eyewear products that best meet their needs.
• Consistently meet or exceed personal and store sales objectives.
• Communicate product features, pricing details, ongoing promotions, and after-sales support clearly to customers.
• Develop and maintain strong relationships with customers to encourage repeat purchases.
• Handle billing accurately, manage cash and complete POS transactions efficiently.
• Ensure that store displays and visual merchandising standards are maintained at a high level.
• Support inventory control activities, including restocking and conducting stock audits.
• Address customer queries and resolve complaints professionally and promptly.
• Assist the Store Manager in meeting daily operational and business targets.
• Provide guidance and mentorship to junior sales staff, fostering a collaborative and positive work environment.
• Adhere strictly to company policies, standard operating procedures, and retail processes to ensure compliance.