Senior Internal Auditor - Operations

Position Summary

The Senior Internal Auditor for Operational Audits is accountable for carrying out comprehensive audits covering a wide spectrum of business and operational activities. These include enterprise risk management (ERM), vendor and third-party oversight, human resources, marketing, customer service, and other support business areas. This role requires managing audits independently from initial planning stages through to final reporting, with an emphasis on enhancing governance, risk management, and control frameworks.

Key Duties

• Execute end-to-end operational audits across various functions such as ERM, vendor management, HR processes, marketing endeavors, and customer service.
• Conduct risk evaluations and design audit scopes applying risk-based audit principles.
• Assess internal control systems, governance mechanisms, and risk management structures for effectiveness and compliance.
• Spot weaknesses, inefficiencies, and opportunities for process improvements, delivering actionable recommendations.
• Perform process walkthroughs, test controls, and maintain audit documentation across multiple operational domains.
• Lead thematic and cross-departmental audits focusing on critical operational risks.

Data-Driven Audit Enhancements

• Adopt data analytics to enhance audit planning and execution, identifying trends and anomalies.
• Utilize SQL and Excel for data extraction and analysis supporting audit validation.
• Create dashboards and visual tools using Power BI or Tableau to improve audit insights and communication.
• Drive efficiency by embedding data analytics into audit workflows and risk assessment procedures.
• Support continuous development and uptake of data-driven auditing practices.

Cross-Functional Collaboration and Reporting

• Support audits with data analytics, developing models and visualizations to surface key risks.
• Work closely with business, technology, and data teams to maintain data quality and accessibility for audit use.
• Draft clear and concise audit reports that summarize findings and suggest remedial actions.
• Effectively communicate findings to process owners and senior management, facilitating timely issue resolution.
• Establish and nurture productive relationships across business functions to support audit objectives.

Qualifications and Skills

• Minimum five years of experience in internal auditing, external auditing, or risk and control roles, ideally within financial services, fintech, or dynamic corporate settings.
• Bachelor’s degree in Accounting, Finance, Business Administration or similar field.
• CIA, ACCA, CPA, or CISA certifications are beneficial or currently pursued.
• Comprehensive knowledge of internal audit methodologies, risk-based auditing principles, and control frameworks such as COSO.
• Experienced in auditing diverse operational functions including ERM, procurement, vendor management, HR, and general operations.
• Strong business insight enabling fast comprehension and evaluation of new operational processes and inherent risks.
• Skilled in data analytics and dashboarding tools including Excel, SQL, Power BI, and Tableau.
• Excellent analytical, problem-solving abilities coupled with high attention to detail.
• Proficient communication skills for clear presentation of audit outcomes and stakeholder engagement.
• Capability to manage multiple concurrent audits, prioritize tasks effectively, and meet deadlines.
• Demonstrates professional skepticism, integrity, and a proactive approach.
• Mandatory fluency in English.