Senior Executive Assistant

Overview

Hudsonville Ice Cream in Holland, MI seeks a Senior Executive Assistant to serve as a strategic business partner to senior leadership, primarily supporting the CEO. This role transcends traditional administrative duties, requiring someone who can bring clarity to complexity, anticipate needs proactively, and enhance organizational operations and culture.

Role Expectations

We prioritize thoughtful execution over haste, integrity, and care in our work, and expect the same from our Executive Assistant. The ideal candidate will be adept at managing both granular details and broader strategies while maintaining strong interpersonal connections within leadership and across teams.

Key Responsibilities

• Collaborate closely with senior leaders to optimize their time and decision-making.
• Anticipate and prepare leadership for critical engagements and commitments.
• Serve as an extension of executives in communication and coordination to maintain a structured, calm environment.
• Manage and enhance business operational rhythms, including meetings, agendas, and follow-ups to ensure clear, purposeful outcomes.
• Facilitate cross-team communication and alignment to improve execution and track priority action items.
• Craft, refine, and elevate internal and external communications; prepare materials for leadership events such as meetings and town halls.
• Organize, track, and coordinate projects and initiatives, translating strategies into actionable steps.
• Foster organizational culture by connecting leadership authentically with employees through recognition and thoughtful engagement.
• Manage personal logistics and calendars for leadership, handling sensitive matters confidentially.

Success Indicators

• Focused, well-prepared leadership operating effectively.
• Improved organizational alignment and proactive management of priorities.
• Employees feeling valued and connected to leadership.
• Efficient, action-driven meetings and clear communication reflective of company values.

Candidate Profile

• Exceptional organizational skills with flexibility to maintain agility.
• Proactive mindset, anticipating needs without prompt.
• Strong relational abilities, attentive to people and details.
• Thoughtful communicator who enhances leadership connectivity.
• High discretion and trustworthiness in handling confidential information.
• Excellent verbal and written communication abilities.
• Team-oriented, humble leadership style with confidence and maturity.

Qualifications

• Minimum of 5 years experience supporting senior leaders or performing in roles with significant responsibility.
• Proven track record of managing multiple priorities with accuracy and consistent follow-through.
• Strong emotional intelligence and sound decision-making skills.
• Ability to build and maintain professional relationships based on care and professionalism.