Search Strategy Operations Specialist
Singapore · Tempo total
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- Salário
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- 1
- Publicado
- há 12 horas
- Modo de trabalho
- No escritório
- Educação
- diploma de bacharel
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About the Team
This team aims to enhance TikTok's search function to better serve users worldwide by understanding user intent deeply. The group conducts user-centric evaluations and examines model and strategy capabilities to pinpoint gaps and opportunities in search performance. Their goal is to refine, optimize, and continually improve search product features and strategies that deliver accurate, high-quality content, boosting user experience and business results.
Responsibilities
- Analyze user feedback data from multiple TikTok channels and collaborate closely with Policy/Strategy and ML/Algorithm teams to investigate user experience challenges.
- Generate actionable insights through UX and experience reports to inform strategy refinements.
- Partner with Algorithm teams for strategy performance evaluations and manual audits to ensure effectiveness and quickly handle any deviations.
- Keep abreast of Large Language Model (LLM) developments and promote their practical application in daily workflows.
Qualifications
- Bachelor’s degree or higher qualification.
- Strong analytical skills with a logical and data-driven mindset.
- Ability to understand user needs thoroughly and frame problems from a user-focused point of view.
- Effective communication and teamwork abilities to drive projects via cross-functional collaboration.
- High execution capability, strong ownership, and self-motivation.
Preferred Qualifications
- Experience with LLM evaluation or in roles involving user-facing products.
- Previous work experience in search-related functions is highly preferred.
About TikTok
TikTok is the premier platform for short-form mobile video content, striving to inspire creativity and bring joy globally. With headquarters in Los Angeles and Singapore, and offices in major cities worldwide, TikTok fosters a global and diverse environment.
Why Join Us
Creativity is central to TikTok’s mission, empowering people to express themselves authentically. The company embraces curiosity, humility, and impact-driven work culture. Challenges are viewed as opportunities to innovate and grow together, supporting an "Always Day 1" mindset. This creates a dynamic workplace where meaningful breakthroughs are achieved collaboratively.
Diversity & Inclusion
TikTok is committed to building an inclusive environment that values diverse skills, experiences, and perspectives. Reflecting its global reach, the company encourages and celebrates diverse voices and fosters a workplace culture that mirrors the communities it serves.