Room Attendant

Role Overview

Join the housekeeping team at Malmaison Cheltenham as a Room Attendant, where you will be responsible for maintaining the cleanliness and order of guest bedrooms every day to ensure an exceptional stay experience. This position requires attention to detail and a commitment to high standards in a luxury hotel environment.

About Malmaison

Malmaison operates a collection of luxury boutique hotels across 15 iconic locations within the United Kingdom, known for stylish accommodations, relaxed atmospheres, and distinctive dining experiences at Chez Mal Brasseries.

Responsibilities

This role involves cleaning and preparing guest rooms independently, interacting with guests, and contributing to maintaining the hotel's excellent reputation. Flexibility with shifts, normally between 9am and 3pm for five days per week, with potential for earlier start times or weekend-only work.

Required Skills and Experience

No prior experience is mandatory; however, a proactive attitude and willingness to contribute to the hotel’s success are essential. Effective communication in conversational English is required. Physical fitness is necessary due to the nature of the tasks. Comprehensive training for chemical usage and equipment operation will be provided.

Employee Benefits

• Competitive hourly pay at £13.01 for 30 hours per week
• Significant discounts on accommodation across Malmaison, Hotel du Vin, and Frasers Hospitality starting from £65 per night
• Friends and Family receive 50% off best available hotel rates
• Dining discounts of 35% at the hotel's Brasseries and Bistros
• Fully sponsored apprenticeship programs for career development post-probation
• Wide-ranging high street discounts, holiday offers, and experiences
• Cycle to work scheme with up to 40% savings on bicycles
• Affordable healthcare cash plans covering dental, optical, and medical needs
• Referral bonuses up to £1500 for successful recruitment
• Professional, modern uniform
• Wellness initiatives and national campaign events promoting health and well-being
• Access to Wagestream for real-time wage tracking and early pay options
• Complimentary stays with dinner, bed, and breakfast on 1st, 3rd, and 5th anniversaries
• Support for The Brain Charity, promoting neurological health
• Free confidential Employee Assistance Programme available 24/7 for employee and family support

Sustainability Initiatives

• Renewable energy powers 100% of electricity used, primarily from UK wind farms
• Hotels recycle at least 70% of waste, supported by a dedicated Sustainability Council
• Transitioned to chemical-free cleaning methods in bedrooms and public spaces, with eco-friendly enzyme-based kitchen cleaning
• Paid volunteer leave for two days annually to support sustainable charities