Registration Coordinator - Billing & Invoicing

About the Position

This role is based at Dubai Media City, UAE, where the successful candidate will manage the entire registration lifecycle, focusing on billing and invoicing tasks to support various programmes. The coordinator will be the primary contact for all participants, ensuring smooth communication and process flow from registration through programme completion. Ideal candidates will have excellent customer service skills and a background in finance or accounting.

Primary Responsibilities

• Serve as the central point of contact for all registered participants, handling inquiries and issues promptly with professionalism.
• Oversee the registration process end-to-end, verifying all participant details for accuracy and completeness.
• Maintain and update the ERP system to keep participant records and financial data precise and current.
• Prepare and issue invoices correctly and manage payment collection efficiently.
• Track payments and outstanding balances methodically.
• Work closely with internal departments to address and resolve discrepancies in registration or billing.
• Create and submit regular reports on registration numbers and financial status for review by management.

Required Qualifications and Skills

• A bachelor's degree in Business Administration, Finance, Accounting, or a related discipline is preferred.
• Demonstrated experience in customer service roles emphasizing professionalism and client satisfaction.
• Familiarity with ERP systems along with proficiency in data entry and management.
• Strong analytical capabilities with meticulous attention to detail to reconcile accounts and handle discrepancies.
• Effective verbal and written English communication skills with the ability to convey complex information clearly.
• Good organizational skills to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook; experience with financial software or databases is advantageous.

Additional Information

Interview will be conducted in person at Dubai Media City near Dubai Internet City Metro Station.