Receptionist

Job Overview

As the initial point of contact for visitors, clients, and callers, the receptionist ensures a professional and welcoming experience at the front desk while facilitating smooth office operations and providing administrative assistance to internal teams.

Key Responsibilities

• Welcome and support visitors and callers with professionalism.
• Handle incoming telephone calls and emails, directing inquiries to the relevant personnel efficiently.
• Keep the reception area orderly and inviting.
• Perform various administrative duties such as mail handling, scheduling appointments, and managing office supplies.
• Monitor office inventory and ensure timely restocking of consumables.
• Collaborate with vendors and service providers to arrange maintenance and procurement of supplies.
• Assist with basic maintenance tasks and facilitate smooth daily office operations.
• Provide clerical and coordination support to various internal departments.
• Maintain professional conduct and positively represent the company at all times.

Qualifications & Experience

• Completed high school or an equivalent qualification; additional certification in office management is advantageous.
• Minimum of four years' experience working as a receptionist in a corporate environment.
• Strong verbal and written communication skills paired with excellent interpersonal abilities.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent organizational skills with the capability to multitask and resolve problems effectively.
• Professional appearance and courteous demeanor.
• Positive and proactive approach to work.
• Customer service-oriented mindset.
• Experience in front desk and administrative support roles.
• Efficiently manage various tasks while maintaining a high standard of professionalism.