Public Relations Officer

Role overview

The Public Relations Officer (PRO) will oversee government-facing processes for the organization in the UAE, making sure all labour, immigration, and regulatory obligations are handled correctly. This position supports the business by managing visas, permits, Emiratization-related paperwork, licensing activities, and day-to-day coordination with public authorities.

Government relations

You will act as the organization’s point of contact for official matters with agencies such as MOHRE, ICP, GDRFA, municipalities, economic departments, and similar bodies. The role also involves representing the company in formal procedures and building productive working relationships with government offices.

Visa and immigration management

This role includes end-to-end handling of employment visas, residency permits, labour cards, Emirates IDs, medical fitness applications, renewals, cancellations, status updates, and transfer processes. You will also keep watch on expiry dates to ensure actions are completed in time and penalties are avoided.

Labour and employment compliance

The PRO will manage work permits, labour contracts, labour card applications, and related amendments while ensuring alignment with UAE labour law and other government regulations. Employee files and documents tied to labour and immigration matters must be maintained accurately.

Licensing and regulatory compliance

Responsibilities also cover trade licence renewals and amendments, as well as obtaining the approvals, certificates, and permits required for company operations. All registrations and compliance documents must remain valid and up to date.

Employee support

You will assist employees with visa documentation and official processes, explain immigration and residency requirements, and coordinate medical test bookings and Emirates ID biometrics when needed.

Records, reporting, and administration

The position requires careful maintenance of records for visas, permits, licences, and official correspondence. You will prepare reports on visa status, renewals, fines, and compliance-related issues, and ensure documentation is organised and accessible for audit purposes. Coordination with HR, Finance, and external service providers will also be part of the role.

Regulatory monitoring and coordination

A key part of the job is staying informed about changes in government rules and sharing relevant updates with management. The PRO will also support onboarding and offboarding steps that involve labour and immigration requirements.

Qualifications and experience

A bachelor’s degree in Business Administration, Human Resources, Public Administration, or a related discipline is required. The ideal candidate should have 3 to 5 years of UAE PRO experience, along with strong knowledge of UAE labour laws, immigration procedures, and regulatory practices. Hands-on experience dealing with MOHRE, ICP, GDRFA, and similar authorities is expected.

Skills and competencies

Strong understanding of UAE visa and labour processes is important, along with excellent communication and relationship-building skills. The role also calls for fluency in Arabic and English, strong organisation and time management, attention to detail, the ability to handle multiple deadlines, and confidence using Microsoft Office applications.