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Process Associate - Polish Language (Remote)

Elevate X Solutions

Remote · Full Time

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Experience
1+ yrs
Salary
INR 1,100,000 – INR 1,500,000 / year
Openings
2
Posted
há 3 horas
Work mode
Work from home
Education
Graduate
Eligibility
Candidates with at least one year of relevant experience who meet language and educational requirements are eligible to apply.
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Job description

Job Overview

Elevate X Solutions is seeking skilled Process Associates proficient in Polish to provide exceptional customer support while working remotely. The role focuses on assisting international clients through voice and chat channels, ensuring a superior customer experience.

Key Responsibilities

  • Deliver customer service via voice and chat communications.
  • Maintain high-quality support standards in client interactions.
  • Address customer queries in both Polish and English effectively.
  • Support international customers with timely assistance.
  • Resolve issues professionally within appropriate timeframes.

Candidate Requirements

  • At least one year of relevant experience in customer support or BPO roles.
  • Fluency in Polish at B2/C1 level is mandatory.
  • Strong communication skills in English.
  • Graduation degree or equivalent experience in customer-facing roles.
  • Ability to work in rotating shifts.
  • Access to a stable internet connection and a dedicated remote work environment.

Compensation and Benefits

  • Annual salary ranging from INR 1,100,000 to 1,500,000.
  • Formal job offer upon selection.

Additional Information

  • The position starts immediately.
  • Two vacancies are available.

About Elevate X Solutions

The company is committed to supporting business growth by offering comprehensive services such as market research, strategic planning, recruitment, and sales development to clients worldwide.

Minimum education

Bachelor's Degree

How they work

Communication Adaptability Customer Focus

Languages

English Polish
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