Part-Time Account Service Representative

About the Role

This entry-level position offers an opportunity to gain experience in the tradeshow industry by supporting the Account Executive team and assisting with event production coordination.

Key Responsibilities

• Help prepare and order exhibition floor plans.
• Coordinate and communicate with event facilities for seamless production.
• Place orders for graphic and structural designs using production software as directed.
• Compile information for exhibitor service manual orders.
• Update and create key production documentation including Certificates of Insurance, check requests, and fact sheets.
• Assist in preparing onsite client invoices ensuring all contract items are billed correctly.
• Analyze production reports to identify missing details and liaise with production teams for updates.
• Provide customer support during Account Executive absences.
• Support other Account Executive duties as necessary.

Candidate Requirements

• Willingness and availability to travel as needed.
• Ability to work flexible or extended hours based on event demands.
• Strong communication skills, both written and verbal, along with excellent organizational abilities.
• Effective multitasking and prompt responsiveness in a fast-paced setting.
• Capacity to meet deadlines under pressure.
• Proficiency in Microsoft Office Suite including Outlook, Word, and Excel.
• Currently enrolled in or recently graduated from a bachelor's program; hospitality experience or major is advantageous.

Core Values and Additional Expectations

• Embody the company's values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
• Act responsibly as an ESOP owner, making decisions that benefit both clients and the organization.
• Maintain courteous and respectful conduct with all internal and external customers, adhering to the Blue Diamond Customer Service Program.

Additional Information

The listed duties are not exhaustive; additional tasks may be assigned to align with company needs.

Equal Opportunity Employer Statement

The employer is committed to equal employment opportunities without discrimination based on various protected characteristics and bases hiring on qualifications and merit.