Operations Field Support

About Sandvik Mining and Rock Solutions

Sandvik Mining and Rock Solutions is a division of the global Sandvik Group, a leading provider and innovator of equipment, tools, parts, services, and technical solutions for the mining and construction sectors worldwide. The group employs around 44,000 people across over 150 countries. The company acts responsibly and sustainably, prioritizing safety, environmental care, and community respect. Core values include safety, wellbeing, honesty, respect, and trust, fostering an inclusive workplace that values diversity and equality, especially encouraging applications from women and Aboriginal and Torres Strait Islander peoples.

Role Overview

This position is suitable for both newcomers and individuals with experience in underground mining or rock tools. The Operations Field Support role is stationed at an underground client mine site in Western Australia, focusing on customer service and supporting Rock Tools (ROTO) operations and coordination. Comprehensive training is provided to help you succeed and develop expertise in Sandvik-specific products and customer solutions, opening pathways to advanced operations roles or career shifts into sales, service, supervisory, or management positions. The role may follow a FIFO pattern or be residential based in Kalgoorlie; FIFO applicants must reside in Perth with dependable access to Perth Domestic Airport.

Key Duties

• Drive underground daily, managing delivery of drill consumables to rigs and drill sites
• Oversee inventories of drilling consumables
• Record daily operational data precisely using Sandvik’s iPad system
• Analyze and report on drill consumable performance, condition, and failure
• Engage positively with mining operators at client sites
• Sort, analyze, document, and service used drill bits and consumables

Mandatory Requirements

• Valid manual C Class Driver’s license
• Reliability to work an 8 days on/6 days off FIFO roster with 12-hour day shifts
• Physical fitness for role requirements, including lifting at least 40kg
• Clear police background check and pass drug testing
• Legal rights to work in Australia
• Strong customer service mindset with a positive attitude
• Ability to work independently and collaboratively in teams
• Flexibility and resilience adapting to changing conditions
• Effective English communication skills

Candidate Profile

An eagerness to learn and ability to engage in physically demanding tasks is essential, along with openness to training and following safety protocols. Strong communication and teamwork capabilities are expected to build towards successful performance in ROTO activities.

Benefits

• A dynamic and evolving career with extensive growth opportunities
• Flexible work arrangements including options to work remotely
• Employee Benefits Program with salary sacrifice options
• 13% superannuation contribution enhancing retirement security
• Company Performance Bonus and Length of Service Recognition programs
• Paid parental leave and support for work-life balance
• Continual training and professional development assistance
• Recognition as an employer endorsing diversity and inclusion, particularly for women

Additional Information

Applicants must have the right to live and work in Australia to be eligible. Recruitment agencies will not be considered.