Office Assistant

About the Company

Kepro Tools & Equipments Pvt. Ltd. is a prominent manufacturer and supplier specializing in industrial lifting equipment and material handling solutions.

Job Overview

We are seeking a proactive and detail-oriented Office Assistant to provide essential support to our sales team and ensure efficient daily office operations.

Key Responsibilities

• Prepare quotations, business correspondence, and customer-related documentation for timely dispatch.
• Manage customer communications through telephone, WhatsApp, and email channels.
• Conduct outbound calls aimed at lead generation, client follow-ups, and customer engagement.
• Assist the field sales team by delivering prompt administrative and coordination support.
• Register and maintain the company’s presence across customer procurement portals, vendor registration sites, and other relevant online business platforms.
• Organize and maintain customer records, official files, and documents systematically.
• Update and manage customer data, inquiries, and follow-up activities using MS Excel and company-specific software.
• Facilitate smooth communication between customers and internal departments to ensure timely accomplishment of tasks.
• Support management with various administrative and operational duties as required.

Candidate Requirements

• 1 to 3 years of experience in roles such as Office Assistant, Back Office, Customer Support, or Telecalling.
• Proficient verbal and written communication skills in English and Hindi.
• Able to draft professional business emails effectively.
• Familiarity with MS Excel, MS Word, and email clients like Outlook or Gmail.
• Strong organizational abilities, communication skills, and capability to multitask efficiently.
• Positive mindset coupled with eagerness to learn and accept responsibility.