Media Relations & Communications Manager

About Woolworths Group

Woolworths Group unites over 200,000 passionate individuals driven by a shared mission: to create better experiences together for a better tomorrow. We continually explore innovative ideas, commit boldly, and strive to meet the food and daily necessities of more than 24 million customers weekly. Our workplace culture embraces diversity, inclusivity, and support for career growth, fostering an environment where every voice and perspective is valued.

Role Overview

As a vital member of our Media and PR team, you will lead day-to-day media engagement and serve as a principal liaison with journalists and other key stakeholders. Building trusted relationships with the media will be essential, as will crafting proactive communication strategies and responsive pitches. You will prepare our spokespeople for media interactions and offer crucial communication guidance during external challenges or crises.

Key Responsibilities

• Manage daily media relations and act as a primary contact for media and stakeholders
• Develop and implement forward-thinking communication plans and media pitches
• Support and coach spokespersons for effective media presence
• Provide communications support in crisis and external issue scenarios
• Create clear, engaging content for internal brand narrative and employee advocacy
• Collaborate closely with external agency partners to deliver impactful work
• Ensure messaging aligns with strategic goals to enhance customer and employee advocacy

Candidate Profile

We seek a seasoned expert in media relations and communications with an intimate understanding of the New Zealand media landscape. Ideal candidates may have background experience as journalists or have established trustworthy connections with NZ media. Strong written communication skills, exceptional organization, and an ability to perform under tight deadlines are critical. A keen awareness of current affairs and news trends, coupled with proven success navigating large, multifaceted environments, is essential.

Employee Experience and Benefits

• Flexible hybrid working model balancing office presence and remote work
• Significant role impacting communities positively through supportive team work
• Access to extensive career growth opportunities within a global enterprise
• Wellbeing programs including 24/7 access to mental health support via Sonder app
• Generous and progressive leave policies fostering work-life balance
• Exclusive team discounts on Woolworths Group brands and a rewards program celebrating impactful work

Inclusion and Diversity

We are committed to a diverse, equitable, and inclusive workplace where everyone feels a strong sense of belonging. Woolworths values diverse backgrounds and experiences to strengthen our team’s innovation and problem-solving. We welcome all candidates and offer accommodations during the hiring process upon request.