Manager, Community Relations

About the Role

The Tennessee Titans are committed to fostering a winning culture, making a meaningful community impact, and building moments that unite people. We emphasize accountability, teamwork, and a relentless dedication to a purpose larger than ourselves.

We are seeking a well-organized, relationship-focused, and mission-driven Manager of Community Relations. This position manages a broad array of community programs, signature events, youth initiatives, volunteer activities, and philanthropic efforts, while nurturing partnerships with nonprofits, educational institutions, government bodies, corporate partners, and community leaders.

Key Responsibilities

• Lead the development, delivery, and assessment of community impact programs and Foundation initiatives.
• Simultaneously oversee multiple community projects ensuring high-quality execution.
• Create innovative programming aligned with the Foundation's strategic goals and community needs.
• Manage projects from ideation through budgeting, logistics, execution, to post-event evaluation.
• Ensure programs are effective, scalable, inclusive, and adhere to organizational objectives.
• Maintain up-to-date annual program calendars and project timelines.
• Establish and sustain strong relationships with nonprofits, schools, governmental agencies, corporate partners, and community stakeholders.
• Explore opportunities to broaden partnerships and enhance community involvement.
• Serve as a reliable ambassador for the Tennessee Titans Foundation and ONE Community at meetings, events, and partner activities.
• Coordinate cross-functional project teams for flawless community initiative delivery.
• Handle event logistics, registration, communications, volunteer coordination, and operational planning.
• Oversee program budgets, resources, inventories, and timelines.
• Guarantee timely completion of Foundation commitments and sponsorship agreements.
• Maintain thorough documentation, project plans, and procedures.
• Provide daily supervision to coordinators, interns, volunteers, and event staff.
• Contribute to departmental strategy, planning, and process optimization.
• Collaborate with Communications, Marketing, Social Media, Creative teams to promote community initiatives.
• Support storytelling and content creation for impact reports, presentations, grants, and donor communications.

Qualifications

• Bachelor's degree in Nonprofit Management, Communications, Public Relations, Sports Management, Business, Education, or related discipline.
• Minimum of five years experience in community relations, nonprofit management, philanthropy, CSR, event management, or community engagement.
• Proven ability to manage multiple projects concurrently.
• Strong skill in building and maintaining community and corporate partnerships.
• Excellent verbal and written communication capabilities.
• Outstanding organizational and project management skills.
• Experience with budget oversight and event operations.
• Analytical skills to evaluate program outcomes.
• Competence with Microsoft Office suite and project management tools.

• Preferred Experience:
• Background in professional sports, entertainment, foundations, or nonprofit sectors.
• Knowledge of volunteer engagement and corporate giving programs.
• Experience managing grants and donor relations.
• Familiarity with the Middle Tennessee community and nonprofit scene.

Core Skills and Competencies

• Effective communication and representation of the Foundation and ONE Community.
• Strong collaboration across departments including Marketing, Communications, and Fundraising.
• Problem-solving aptitude to manage diverse programs and operational challenges.
• Adaptability to work within a fast-changing sports environment handling multiple tasks.
• Strategic thinking to innovate and align programs with organizational goals.
• Customer-focused approach delivering exceptional service and partner satisfaction.

Physical and Work Conditions

• Work is office-based.
• Ability to sit for extended periods and lift up to 25 pounds.
• Availability to work varied hours including evenings, weekends, and holidays as required by event schedules.

Equal Opportunity

The organization is an equal opportunity employer that considers all qualified candidates regardless of race, color, religion, sex, national origin, disability, veteran status, or any legally protected characteristic.