Lending Analyst

About the Role

Advance your banking career with a role that expands your credit knowledge and influence. As a Lending Analyst, you'll handle more complex lending cases, enhance your analytic skills, and significantly contribute to delivering exceptional customer service. Your work will support frontline teams through thorough assessments and sound decision-making, within a collaborative and high-performing credit team committed to your professional development.

Why This Role is Unique

• Greater responsibility in evaluating and recommending lending decisions
• Exposure to diverse and intricate Consumer and SME loan applications
• Broadened analytical experience across various credit portfolios
• Enhanced collaboration and visibility across departments
• Chance to showcase judgment, critical thinking, and customer-centric approaches
• Clear career progression opportunities into senior credit, risk, and leadership roles

Candidate Profile

This role suits proactive communicators who build rapport quickly and thrive in complex situations. Whether your background is in lending, customer support, business banking, or motor finance, you are eager to leverage your analytical abilities to influence meaningful decisions. The ideal candidate manages competing priorities calmly and logically within fast-paced environments.

Key Skills and Experience

• Practical lending experience with understanding of full credit lifecycle processes
• Familiarity with CCCFA and pertinent financial legislation
• Ability to develop balanced, well-supported credit recommendations for Consumer and SME segments
• Competence in analyzing financial data and identifying critical risks
• Excellent written and verbal communication skills
• Strong attention to detail paired with confident negotiation capabilities

About Heartland Bank

Heartland is a publicly-listed financial services group with ambitious growth strategies, encompassing operations in New Zealand and Australia. It delivers award-winning savings and lending products to a wide customer base including businesses, farmers, and retirees. The bank pursues full digital transformation in its services to provide faster customer experiences and competitive rates.

Benefits and Culture

• Staff banking perks
• Comprehensive insurance coverage
• Flexible work arrangements
• Participation in sports teams such as touch rugby, netball, and football
• Casual Friday gatherings featuring pizzas and drinks

Heartland fosters an innovative, inclusive culture valuing diversity and employee wellbeing. It offers ongoing learning and career development opportunities alongside vibrant employee resource groups focused on Māori engagement, LGBTQ+ inclusion, diversity, and environmental responsibility.

Diversity and Inclusion Commitment

The company embraces the unique characteristics of every individual, striving to create an authentic and welcoming workplace. Distinguished as a Living Wage Employer, a Hearing Accredited Workplace, and holding the Rainbow Tick certification, Heartland promotes inclusivity that enhances employee authenticity and customer understanding.