Lead/Senior Data Scientist - Business Intelligence

Overview

We are looking for an experienced Lead or Senior Data Scientist to design and implement sophisticated analytical solutions that support our worldwide loyalty SaaS platform. This senior-level role demands a professional with deep technical expertise and strong business insight, who is passionate about applying data science, data visualization, machine learning, and experimentation to solve complex business problems.

Key Responsibilities

• Create, test, and deploy advanced visualizations and machine learning models that enable customer segmentation, personalization, churn prediction, lifetime value forecasting, and marketing optimization.
• Collaborate closely with business and marketing teams to translate their challenges into precise analytical problems.
• Independently manage data science projects from planning through to delivery.
• Investigate and integrate cutting-edge tools, techniques, and methodologies to elevate analytics capabilities.
• Continuously improve and redesign analytics processes to enhance scalability, efficiency, and result accuracy.
• Present analytical insights clearly and persuasively to both technical and non-technical stakeholders.
• Serve as a technical mentor and subject matter expert, promoting best practices within the data science team.

Qualifications

• A degree in Data Science, Statistics, Computer Science, Economics, or a closely related field.
• At least 5 years of practical experience in data science with proven success in delivering impactful projects.
• Expert proficiency in SQL, Python or R, machine learning libraries such as scikit-learn, TensorFlow, or PyTorch, and handling large-scale data processing.
• Experience designing experiments, including A/B testing and uplift modeling, as well as marketing analytics expertise.
• Proven ability to work autonomously, manage priorities effectively, and meet deadlines.
• Strong communication skills with the ability to influence cross-functional teams.
• Experience in loyalty programs, SaaS platforms, or customer engagement industries is preferred.

Additional Information

Business Unit: RewardOps

Scheduled Weekly Hours: 37.5 hours

Openings: 1

Employment Type: Regular full-time position

About Jonas Software

Jonas Software is a prominent provider of enterprise management software, servicing diverse sectors such as hospitality, healthcare, construction, education, personal care, fitness, leisure, moving, and legal services. The company encompasses over 65 specialized brands, each recognized as a leader in their respective markets.

Jonas Software aims to be the global branded leader across these verticals, earning recognition as the reliable source for "Software for Life." Committed to technological innovation, product quality, and excellent customer service, Jonas supports more than 60,000 customers in over 30 countries and employs over 6,000 experts worldwide. The company is headquartered in Canada and operates globally as a fully-owned subsidiary of Constellation Software Inc., which is publicly traded on the TSX and part of the S&P/TSX 60 Index.