Junior Crew Member

About Burger Urge

Burger Urge has been serving burgers for 18 years, focusing on premium local ingredients and recipes that range from classic favourites to current, trend-led options. The company is a fast-expanding restaurant brand with a strong focus on great food and a lively customer experience.

The organisation also describes a broader ambition: to build a group of businesses that blends food, entertainment, music, film, art, and fashion into a leading lifestyle brand. Its aim is to shape the future of food and hospitality while creating products and experiences that reflect shared values and aspirations.

Role overview

The Junior Crew Member will play a hands-on role in keeping service running smoothly in a busy restaurant environment. This position centres on delivering friendly customer service, supporting food preparation, maintaining a clean and safe workplace, and working closely with the wider team to keep operations efficient.

Key duties

• Welcome guests and take orders promptly in a courteous, approachable way.
• Prepare menu items to brand standards, including grilling, frying, cooking, and assembling food.
• Keep the kitchen, dining space, and restrooms clean and hygienic at all times.
• Use and care for kitchen equipment such as grills, fryers, and ovens.
• Process cash and card payments accurately and keep sales records updated.
• Coordinate with teammates so orders are made correctly and served quickly.
• Attend training and stay current with company policies, procedures, and menu updates.

What the employer is looking for

• Strong people skills and a friendly manner.
• Clear customer service focus.
• Comfort working in a busy, fast-moving setting.
• Good organisation and time management.
• Prior experience in quick service restaurants is an advantage, though not essential.
• Availability for flexible shifts, including evenings, weekends, and school holidays.

Mandatory requirements

• A Food Safety Certificate is required.
• Applicants must have valid working rights, including the necessary passport and visa documents for international candidates.
• An RSA Certificate must be obtained within 30 days of starting employment.

Additional information

The role will stay open for up to 4 weeks unless a suitable candidate is found sooner. Interested applicants are asked to submit a resume outlining their experience and qualifications.

Perks and growth

• Generous staff discount on menu items and merchandise.
• Opportunities to grow with an expanding business and move into higher roles.
• Strong market presence with ongoing job security.
• Work in a creative brand with distinctive operating and management practices.