Job Coach - Work From Anywhere (WFA)

About AKG Australia

AKG Australia operates more than 200 locations nationwide and employs over 1,500 committed professionals. The organisation supports more than 50,000 Australians yearly by helping them secure meaningful jobs, develop new skills, and enhance their health and wellbeing. As part of the AKG Group, the focus is on assisting individuals from all backgrounds and life stages to overcome barriers, discover opportunities, and reach their goals, creating lasting positive effects in communities across Australia.

Role Overview

AKG is looking for passionate individuals ready to contribute to a rewarding career with purpose by empowering others to thrive. The approach values customers’ strengths, concentrating on their capabilities to deliver personalised support and match them to suitable employment opportunities. Support continues beyond placement, assisting both employees and employers.

Key Responsibilities and Qualities Desired

• Motivated by helping others achieve their personal and employment goals
• Excellent interpersonal and organisational capabilities
• Strong background in customer service
• Confident engaging with local businesses and employers
• Goal-oriented with a problem-solving mindset
• Ability to overcome objections and seek solutions
• Understanding of vulnerabilities related to job seeking and effects of unemployment
• Empathetic yet resilient approach
• Capability to obtain a current Working with Children Check and Police Check

Benefits and Additional Information

• Access to “Purple Perks” discounts from numerous well-known retail, travel, and adventure companies
• Employee Assistance Program (EAP) available to employees and their families
• Opportunities for professional development through training and leadership assistance
• Five weeks of annual leave after three years of continuous service
• Option to cash out annual leave according to personal needs
• Eligibility for long service leave after five years of employment
• Gender-neutral paid parental leave of 12 weeks
• Superannuation contributions made for women during the first 12 weeks of unpaid parental leave
• Extensive leave policies including domestic violence, community service, and study leave
• Educational assistance and study leave available

Diversity and Inclusion Statement

AKG is committed to fostering a diverse and inclusive workforce, recognized as a Workplace Gender Equality Agency Employer of Choice and a Disability Confident Company. Candidates from diverse backgrounds—including individuals with disabilities, Aboriginal and Torres Strait Islander peoples, mature-aged workers, and culturally and linguistically diverse applicants—are strongly encouraged to apply.

Commitment to Child Safety

All team members must be dedicated to child safety and wellbeing, adhering to the National Principles for Child Safety. Comprehensive induction and training will provide knowledge of children's developmental requirements and culturally safe practices.