Information Technology Business Analyst

Job Overview

We are searching for an experienced IT Analyst and Quality Assurance professional proficient in Arabic and English to support diverse business and technology initiatives. The role involves gathering, validating, and documenting business requirements, coordinating between business and technical teams, leading testing phases like System Integration Testing (SIT) and User Acceptance Testing (UAT), and overseeing quality assurance to ensure project success aligned with SDLC and IT governance standards.

Key Responsibilities

• Conduct comprehensive business analysis including stakeholder interviews, business process mapping, and translating needs into detailed functional and non-functional specifications.
• Develop and manage various requirement documents such as BRD, FRD, SRS, FRS, NFR, user stories, RTM, SOW, and project charters while ensuring full traceability during project execution.
• Lead quality assurance processes including creation of test strategies/plans, developing and executing test cases covering functional, regression, integration, and end-to-end scenarios, and manage defect tracking and release readiness.
• Provide system analysis and technical support by analyzing application behavior, assisting with scripting, problem resolution, and recommending process improvements.
• Prepare and maintain thorough documentation including SOPs, user manuals, system and technical documents, test artifacts, release notes, and reports.
• Communicate effectively in both Arabic and English to produce status updates, executive dashboards, MIS reports, risk and issue logs, and stakeholder communications.
• Collaborate closely with diverse stakeholders such as business users, IT teams, PMO, vendors, management, and external partners to facilitate alignment and project progress.
• Adhere to governance and compliance by following SDLC, managing change controls, protecting confidential information, ensuring audit-ready documentation, and escalating risks as needed.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Computer Engineering, IT, Software Engineering, Information Systems, or related fields.
• At least 5 years of IT experience including 2–4 years focused on software development or application configuration.
• Proven expertise in business analysis and quality assurance, preferably within the banking or financial services sectors.
• Experience working in both Agile and Waterfall project methodologies.
• Strong bilingual communication skills in Arabic and English.