Impact Analyst & Trainer

About Urban Resource Institute

URI centers its services on survivor-centric, trauma-informed, and culturally aware care. Besides emergency and transitional housing, URI offers extensive Justice Initiatives focusing on economic empowerment, legal education, prevention, youth activities, and intervention against abusive partners. URI also develops permanent affordable and supportive housing to promote long-term safety and stability for communities.

Position Overview

The role of Impact Analyst & Trainer is pivotal in evaluating and enhancing URI's programs. This position assists in project design and evaluation, analyzes data sets, and converts analysis into strategic insights that support decision-making and program development. Collaboration with program teams and reporting to the Senior Impact Analyst are essential parts of this role.

Key Responsibilities

• Maintain and enhance data accuracy and integrity in URI’s databases, collaborating with staff to refine data collection and practices within the Apricot case management system.
• Lead technical and system training through various formats including group sessions, one-on-one, in-person, and virtual platforms.
• Create educational content such as training curricula, guides, and recorded sessions for flexible learning.
• Manage large database improvement initiatives by setting project scopes, timelines, tracking progress, and facilitating meetings.
• Identify and implement procedural improvements to strengthen data quality and organizational impact.
• Analyze quantitative and qualitative data to extract actionable insights.
• Design compelling data visualizations, reports, and presentations tailored for diverse stakeholders to aid understanding and decision-making.
• Develop and oversee interactive dashboards and reporting tools for program monitoring and compliance.
• Guide program teams in data-driven discussions, including handling sensitive findings to promote continuous learning and improvement.

Qualifications and Experience

• Bachelor’s degree in social sciences, public health, statistics, or closely related disciplines is mandatory; Master’s degree is preferred.
• At least 3 years of experience in research, program evaluation, or data analysis, ideally within nonprofit or social service settings.
• Proficient in descriptive and multivariate statistical analysis, longitudinal research, predictive modeling, and qualitative data interpretation.
• Experience with statistical software such as R, SPSS, or Stata.
• Strong attention to detail with a dedication to data precision and ethical standards, especially regarding sensitive data and vulnerable populations.
• Excellent organizational, analytical, and critical thinking skills, capable of managing multiple projects concurrently.
• Outstanding communication abilities, adept at presenting complex data clearly to diverse audiences.
• Demonstrated success in cross-team collaboration and partnership-building to accomplish objectives.

Physical Requirements and Work Conditions

• Role is hybrid: requires three days onsite in New York City and two days remote.
• Must be able to travel locally within NYC program sites.
• Ability to read printed and handwritten documents, operate computer peripherals, and maintain prolonged sitting is required.

Compensation

The salary ranges from $75,000 to $85,000 annually.

Equal Employment Opportunity

URI is committed to providing equal employment opportunities without discrimination based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other legally protected characteristics.