General Sales Manager

Job Overview

We are seeking a dedicated General Sales Manager to lead the sales team at our Volkswagen Dealership located in Nuneaton. This full-time position involves working Monday to Saturday with one weekday off and rotating Sunday shifts.

The role offers a company car and on-target earnings (OTE) up to £75,000 annually.

Key Responsibilities

• Develop and maintain customer trust through effective communication and aim to surpass customer expectations, ensuring an exceptional buying experience.
• Manage customer enquiries and complaints, resolving issues efficiently to uphold customer satisfaction.
• Support the sales team in daily tasks including customer engagement, sales funnel oversight, deal negotiation and closure, and vehicle preparation while monitoring inventory to meet company standards.
• Drive sales processes and assist the team in meeting monthly KPIs related to unit sales, profit per unit, finance penetration, and additional product sales, ensuring alignment with financial targets.
• Ensure accurate completion of sales paperwork and deliver comprehensive reports on sales activities to provide reliable sales forecasts.
• Oversee diligent and precise collection of customer and vehicle data to enhance the customer database quality in compliance with FCA regulations.

Candidate Profile

• Experienced sales managers, sales controllers, or retail managers seeking new challenges and career advancement opportunities.
• Demonstrated ability and motivation to drive department performance and meet agreed KPIs and brand standards.
• Proven track record of profitable sales results and excellent customer satisfaction scores.
• Strong leadership and management capabilities combined with a winning mindset and enthusiasm for the automotive brand.
• Previous experience in motor trade, automotive, or dealership environments is advantageous but not mandatory, as comprehensive training will be provided.

Benefits Package

• 25 days of annual leave plus bank holidays
• Company pension scheme participation
• Employee wellness program
• Sick pay provision
• Group life insurance coverage
• Staff discounts on vehicle servicing
• Access to discounts across retailers, dining, cinemas, and holidays through Listers Benefits
• Long service and loyalty rewards
• Staff referral incentives
• Opportunities for in-house, manufacturer, and professional qualifications
• Free on-site parking facilities
• Company-organized events

About Listers Group

Established in 1979, Listers Group is among the UK's largest family-owned motor retailers. Our success is built on the dedication of over 2,500 team members. Representing prestigious car brands across various UK regions, we offer supportive career development opportunities within the automotive sector.