Front Desk Manager

About the Role

Shree Kameshwari Edutech Pvt. Ltd., situated at DLF Corporate Greens, Sector 74A, Gurugram, is seeking a professional and presentable Front Desk Manager. This individual will oversee reception duties and client coordination, ensuring an efficient and welcoming front-office environment.

Key Responsibilities

• Greet and welcome visitors promptly and courteously.
• Manage incoming phone calls and WhatsApp inquiries professionally.
• Schedule appointments and consultations carefully, keeping accurate visitor records.
• Collaborate with internal teams to coordinate operations smoothly.
• Assist clients by providing information on appointment timings, payment procedures, location guidance, and address general questions.
• Maintain client confidentiality and uphold professional conduct at all times.

Required Qualifications and Skills

• Fluent communication skills in both Hindi and English.
• Pleasant personality with strong interpersonal skills.
• Basic proficiency in computer operations.
• Ability to efficiently manage multiple clients and appointments simultaneously.
• Prior experience in front desk, reception, hospitality, client relations, or administrative roles is advantageous.