Export Documentation Executive

Job Overview

We are seeking a dedicated Export Documentation Executive to support and manage export operations, especially focusing on the preparation and maintenance of commercial and shipping documents essential for timely product payments. The role involves close coordination with multiple stakeholders ensuring smooth import, export, and domestic transportation procedures.

Key Responsibilities

• Manage and oversee all import, export, and domestic shipping processes.
• Coordinate shipments by liaising with factories, customers, freight forwarders, carriers, and Customs House Agents (CHA).
• Prepare all necessary import and export documentation accurately.
• Possess thorough understanding of Letter of Credit (L/C); manage pre-shipment and post-shipment documentation and collaborate with bankers accordingly.
• Handle shipment inquiries and ensure timely responses.
• Work collaboratively with local and international suppliers, transporters, forwarders, and warehouses to guarantee on-time delivery and clearance of goods.
• Prepare documentation required for various governmental incentive programs.
• Maintain proactive communication and written correspondence skills.
• Work efficiently on ERP systems and demonstrate strong proficiency in Microsoft Word and Excel.
• Exhibit initiative with problem-solving capabilities and meticulous attention to detail.
• Follow up regularly to obtain Bills of Lading (BL) from freight forwarders.
• Compile comprehensive document sets for submission to banks for discounting purposes.
• Create daily plans for bank document submissions, export registers, and discounting statements.
• Have an overall understanding of DGFT regulations, customs procedures, and other export-related authorities.
• Be familiar with documentation requirements for chemical, food, and agricultural industry exports.
• Travel as needed to participate in trade exhibitions.
• Provide daily reports to senior management on export documentation and shipment status.

Qualifications and Experience

• Possess a Bachelor's degree in Commerce.
• Minimum of 4 years’ experience in export documentation or related fields.
• Exhibit excellent customer service orientation.
• Strong verbal and written communication abilities.
• Proficient with Microsoft Office suite, Customer Relationship Management (CRM), and sales software applications.
• Demonstrate effective problem-solving skills.