Enterprise Account Manager

Work Location and Setup

This role is based in Munich with a hybrid working arrangement requiring two days a week in the office. Flexible remote work is also possible within Germany.

Role Overview

The Enterprise Account Manager will drive rapid growth for a curated selection of key strategic customer accounts. The position demands ownership for meeting sales targets while developing strong customer relationships and expanding account revenue.

Key Responsibilities

• Attain defined annual and quarterly revenue goals.
• Identify and act upon opportunities for upselling, cross-selling, and expanding accounts.
• Maintain a steady pipeline of qualified sales opportunities through diverse prospecting including research, networking, cold calling, events, partnerships, and more.
• Deliver precise and prompt sales pipeline forecasts and reports.
• Coordinate meetings with the appropriate stakeholders to effectively demonstrate Showpad’s Sales Enablement capabilities and platform strengths.
• Contribute to the development of compelling sales collateral tailored for customer-specific Account-Based Marketing campaigns.
• Oversee lead generation strategies executed in collaboration with a dedicated Business Development Representative.
• Create detailed account plans and chessboards for each major account.
• Collaborate with clients to promote Showpad’s solutions through joint events, marketing initiatives, and community interactions.
• Lead contract and SLA negotiations that align with company goals.
• Leverage organizational resources efficiently to support sales processes.
• Provide indirect leadership to support teams encompassing technical and customer success personnel.
• Work closely with internal teams to ensure full organizational awareness of client needs.
• Build strong and lasting client relationships.
• Monitor and report on market trends, competitive landscape, customer demands, purchasing developments, and relevant intelligence.

Performance Metrics

• Achieved revenue compared to forecast on quarterly and yearly basis.
• Quality and volume of sales leads and opportunities generated.
• Client satisfaction indicators including feedback and contract renewals.
• Contributions to effectiveness of sales, marketing, and service delivery through innovative ideas, active participation, accurate reporting, and dedication to continual enhancement.

Experience and Qualifications

• More than 4 years’ experience in selling software solutions.
• Proven track record exceeding sales goals for at least 3 years.
• Bachelor’s degree or equivalent with strong verbal and numerical skills.
• Strong presentation skills.
• Experience selling to executives at C-level.
• Well-developed negotiation and closing capabilities.
• Successful leadership in winning Requests for Proposals (RFPs).
• Ability to take ownership, set goals, and prioritize effectively.
• Experience managing the transition from account startup to ongoing operational management.
• Proven ability to collaborate with cross-functional teams such as presales, customer success, project managers, product managers, and operational support.
• Capability to work collaboratively in a dispersed, international team environment supporting organizational and team objectives.

Work Culture and Inclusivity

Showpad fosters a welcoming, inclusive environment where diversity is celebrated. Employees benefit from supportive policies like paid parental leave, ample holidays including Juneteenth, leave to vote, volunteering time off, professional development, and opportunities for growth. The company maintains a firm commitment to equal employment opportunities, ensuring no discrimination on any personal or demographic basis.