Engineering Manager - Integrations

Mark43 is a public safety technology company trusted by over 200 police forces worldwide. We build AWS cloud-native software that police forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field. 

We're part of a 400-person global company, but the UK team operates with startup energy: small enough that your work is visible, big enough that you're backed by serious investment. 

We're hiring an Engineering Manager to provide hands-on technical leadership for the team building integrations that make our platform work seamlessly with the systems public safety agencies depend on. 

What You'll Do 

We are seeking an Engineering Manager - Integrations who will serve as the technical leader for the engineers responsible for integrations between Mark43's core platform and mission-critical third-party systems. You'll combine people leadership with managing delivery timelines of business-critical integrations. Shaping architecture, leading complex implementation work, reviewing designs and code, and helping the team solve difficult distributed-systems problems. You'll partner closely with Product, Engineering, and other technical teams to turn customer and operational needs into reliable APIs, data pipelines, and messaging layers. This is a hybrid role requiring at least three days per week in our Manchester office to support strong team collaboration. 

• Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals. 

• Making and guiding architecture decisions across REST APIs, message queues, data pipelines, webhooks, and event-driven workflows. 

• Lead the design and delivery of complex, high-impact integrations from discovery through production, breaking ambiguous problems into clear technical approaches and executable plans. 

• Stay hands-on through design reviews, code reviews, prototyping, debugging, and targeted implementation work, especially on the team's most complex or high-risk problems. 

• Drive technical excellence in reliability, scalability, security, performance, error handling, testing, observability, and operational readiness for mission-critical distributed systems. 

• Partner closely with Product, Engineering, customers, and partner technical teams to define API contracts, integration patterns, technical trade-offs, and sequencing for roadmap work. 

• Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership. 

• Manage and support the engineers on the team through regular 1:1s, clear expectations, feedback, career development, and a healthy, inclusive team environment. 

What You'll Need 

• 6+ years of professional software engineering experience, with significant experience designing and operating backend services, distributed systems, and system integrations. 

• Demonstrated technical leadership on complex engineering projects, including architecture, design reviews, implementation strategy, and mentoring other engineers. 

• Strong hands-on experience with APIs, webhooks, asynchronous messaging, data pipelines, and technologies relevant to our stack such as Java, TypeScript/JavaScript, RESTful services, SQL/MySQL, and cloud-native systems. 

• Experience leading engineers through a mix of technical direction, coaching, project leadership, and people management, with the judgement to know when to guide, delegate, or step in directly. 

Nice to Have 

• Prior experience in public safety, government software, or regulated domains. 

• Familiarity with CI/CD pipelines, observability tooling, and cloud-native practices. 

What We Offer 

• 28 days holiday plus UK bank holidays 

• Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents