Data Entry Specialist

Overview

This full-time position is based in Wilmington, DE, within a supportive and inclusive office environment that prioritizes employee wellbeing and ongoing learning opportunities. The role is part of the Document Services team, which handles critical administrative duties including the receipt, imaging, processing, and forwarding of legal documents and government notices, as well as mail management for corporate clients both nationally and internationally.

Key Responsibilities

• Prioritize incoming legal and government documents based on urgency, client-specific rules, and deadlines.
• Conduct quality checks before and after sending documents to ensure accuracy in data entry, routing, and imaging.
• Identify and resolve common issues and escalate complex problems according to established guidelines.
• Prepare daily summaries and maintain workflow and quality tracking dashboards.
• Support leaders by analyzing recurring errors or process bottlenecks and suggesting improvements.
• Provide assistance with cross-location workload distribution and perform mailroom or processing tasks as needed to meet service standards.

Required Qualifications and Skills

• A formal degree is not required; considerable relevant experience is highly valued.
• Exceptional attention to detail with strong accuracy in data entry under high volume conditions.
• Proficient with computers, including typing, scanning, email, and online research.
• Strong written and verbal communication skills.
• Self-driven with excellent organizational and time-management capabilities.
• Able to work effectively and meet deadlines in a dynamic and fast-paced office setting.

Compensation and Benefits

• The position offers a base pay in the range of $21 to $22 per hour, specific to Delaware location.
• Paid parental leave, flexible working arrangements, and an inclusive workplace culture.
• Comprehensive health benefits covering medical, dental, and vision tailored for employees and families.
• Retirement plan options including 401k matching and flexible spending accounts for healthcare, dependent care, and commuting expenses.
• Income protection through short and long-term disability, life insurance, and supplemental life policies.
• A supportive, collaborative community focused on employee growth and development.

About Computershare

Computershare is a global financial administration leader with over 11,000 employees worldwide. Committed to equality and fairness, the company fosters an environment where individuals can succeed based on merit and where diversity and inclusion are key values. The team manages shareholder registries, corporate actions, and provides governance services to clients globally.