Copilot Studio Technical SME / Senior Developer

Position Overview

We are seeking an experienced Copilot Studio Technical Subject Matter Expert (SME) / Senior Developer for a contract role based in Carseldine, Brisbane, supporting a major Queensland Government client. This position involves providing expert technical leadership and hands-on contribution to enhance the Power Platform team's capabilities in maturing Copilot Studio and AI delivery within the client organization. The role complements the existing platform governance, ownership, and environment strategy.

Key Responsibilities

• Guide and enhance the "supply side" of Copilot Studio and AI deployments by defining delivery pathways, reuse models, support frameworks, and engaging with business stakeholders.
• Serve as the principal SME for design, development, and deployment of AI agent solutions focusing on conversation design, prompt engineering, orchestration, and AI-based solution patterns.
• Provide advisement on implementing guardrails, data access restrictions, and responsible AI usage, ensuring strict adherence to IS18 / ISMS standards, data classification policies, and identity/access management protocols.
• Support the Power Platform team in identifying and managing AI-related risks such as data leakage, hallucination mitigation, and compliance tracking.
• Establish delivery benchmarks and oversee quality assurance for vendor-developed Copilot Studio projects to meet reference architecture standards.
• Mentor and coach internal team members to elevate their skills in Copilot Studio development, prompt engineering, and optimizing agent behavior.

Candidate Profile

• Extensive practical experience with Microsoft Copilot Studio, Power Platform suite (Power Apps, Power Automate, Dataverse), Dynamics 365, and Azure AI services, including Microsoft AI Foundry.
• Demonstrated ability to evolve AI projects from initial proofs of concept into fully governed, enterprise-grade production deployments.
• Strong skills in integration using REST APIs, custom connectors, and enterprise systems, alongside expertise in DevOps and application lifecycle management tailored to Copilot Studio.
• Experience adhering to security and compliance frameworks aligned with IS18 / ISMS within large organizations; prior involvement with Queensland Government environments is highly valued.
• A background in technical leadership, solution architecture, or SME roles, complemented by an aptitude for mentoring teams and structuring support models between vendors and internal staff.

Contract Details and Working Conditions

• Contract term until January 20, 2027, with possible extension.
• Onsite role located in Carseldine, Brisbane with hybrid working possibilities.

Additional Information

This recruitment is handled by a Queensland-based agency known for personalized and dedicated service, with frequent pay runs and a strong partnership with the Queensland Government.