Controller - AOCC Terminal

Role Overview

This critical position focuses on ensuring safety and smooth airport operations in real time. The Controller works proactively within Dubai Airports' busiest terminals to allocate resources airside and landside accurately, adhering strictly to operational plans and managing any incidents or crises that arise. The role requires monitoring various operational areas including terminals, forecourts, baggage handling, and coverage of both Dubai International (DXB) and Dubai World Central (DWC) airports.

Key Responsibilities

• Oversee and control communication regarding airport operational activities and facilities.
• Monitor and adjust tactical operational plans throughout daily airport activities to maintain safety and efficiency.
• Manage and respond to incidents and crises across all terminals of DXB and DWC airports.
• Supervise processes within terminal areas, forecourts, and baggage systems ensuring operational integrity.
• Utilize CCTV and other monitoring technologies to guarantee smooth operations throughout the airport.

Qualifications and Skills

• Possess a Higher Diploma or Diploma in Aviation Engineering, Management, or related fields with at least 5 years of relevant experience.
• Sound knowledge of International Civil Aviation safety and security standards as defined by IATA and ACI.
• Proficient in written and spoken English with excellent business writing capabilities.
• Good understanding of airline operational conditions and ability to thrive in a multicultural work environment.

About Dubai Airports

Dubai Airports is a dynamic, rapidly growing organization delivering exceptional airport experiences around the clock. Employees are encouraged to exceed expectations and contribute to an innovative future that shapes not only Dubai's aviation landscape but also their personal and professional growth within a diverse, fast-paced environment.